Douglas Brown
Tracy, CA *****
addxsw@r.postjobfree.com
QUALIFICATIONS:
Work well without supervision
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Serve Safe Certified
EDUCATION:
2009 –2013 University of Southern New Hampshire New Hampshire
2002-2003 Silicon Valley College – Pharmacy Technician Walnut Creek, CA
1996-1997 Phlebotomy Plus- Certified Phlebotomist Walnut Creek, CA
1990-1991 Med Help- Emergency Medical Technician Concord, CA
1984- 1988 Pittsburg High School diploma Pittsburg, CA
EXPERIENCE:
2014-Present Defender Security Modesto, CA
Security Advisor—Sales and Service of Security Systems
Duties Included: Advising our customers of the system that would best provide them with
total perimeter protection. Sold add on security devices, and educated customers on the new
system that was installed in their home. I was asked to take on the Lead Tech position 8 months
into my position. As the Lead Tech I assisted the Manager with everyday office needs and Inventory control. I also trained all new Advisor, made sure that they were ready for their role
as Security Advisor. Promoted to Interim Manager May 2017.
2011- 2014 AT&T Uverse Tracy, CA
Premise Technician – Installation and Repair
Duties Included: Installation of cable, internet and telephone services. Installing new cable and cat5 thoughout the house. Respond to repair calls, troubleshooting, and following protocol to insure high quality customer service. Ordering supplies as needed to keep truck fully stocked.
2006-2011 EcoLab, Inc. St. Paul, MN
Territory Manager – Sales and Service
Duties included: Acquiring new accounts as well as maintaining current ones and up selling on a monthly basis. I serviced dishwashing equipment & responsible for new account installations for restaurants, hospitals and government agencies, etc.
2005-2006 Crime Scene Cleaners/First Call Orinda, CA
Crime Scene Cleaner/Mortuary Transport Driver
Duties included: Cleaning biohazard situations and obtaining new accounts.
2004-2005 B & D Tow (Freeway Service Patrol) Concord, CA
Truck driver for the Freeway Service Patrol
Duties included: Patrolling freeway to keep it clear of all accidents, stalls, etc.
2003-2004 Target Pharmacy Walnut Creek, CA
Certified Pharmacy Technician
Duties included: Data entry, filling prescriptions, handling insurance issues and customer service.
1998-2003 Twin Creek Apartments Antioch, CA
Maintenance Technician
Duties included: Maintaining the grounds, pools and spa, handling all service calls regarding the units. Completing unit turn over’s.
1992-1997 Sutter Delta Medical Center Antioch, CA
Emergency Room Technician
Duties included: Assisted doctors and nurses with emergency medical procedures, ordered x-rays and labs, applied splints and casts, suture removals, transporting patients and ordering supplies for the emergency room.
REFERENCES:
Available upon request