Healthcare Coordinator
Resume:
Luna F. Kamouna
***** ****** **. *-** Warren, MI 48088 Cell: 586-***-****: addxrx@r.postjobfree.com Professional Experience:
Michigan Manual Physical Therapy - Michigan September 2016 – December 2019
Physical Therapy Technician
- Responsible for creating initial file for new patients especially for Arabic Speaking patients.
- Assist patients with filling out physical therapy patient assessment forms, flow sheets and submit to health care companies for reimbursements.
- Assist Arabic speaking physical therapy patients with filling out initial forms and assessment forms and with scheduling their upcoming therapy sessions.
- Create a system of documenting patients’ attendance and cancelations on a daily basis. Citizens Bank– Michigan October 2015 - August 2016 Bank Teller
- Processed teller transactions for customers including; safe deposit payments, cashing checks,
& balancing cash drawers.
- Assisted Arabic speaking bank customers with customer transactions and questions related to loans and credits.
- Organized over 100 customer transaction receipts daily and helped with properly filing them in a timely manner.
Private Tutor - Grade 8-12 Dunnellon, FL September 2012 – October 2015
- Provided private tutoring services to individual and small groups of students.
- Conducted individualized tutorial sessions for Arabic speaking students with limited English language skills and determined what skill required additional assistance.
- Designed and implemented exercises and activities to facilitate student's academic improvement.
- Conducted and maintained all records required to document student's academic progress. Mount Sinai Medical Center - Crothall Healthcare Inc. New York,NY July– September 2012
Training Manager (Temp)
- Coordinated on-the-job training and orientation meetings for newly hired employees.
- Acted as Arabic interpreter for patients with limited English language skills in the absence of designated interpreters during patient appointments with healthcare providers.
- Created and arranged training manuals and visual aids for workshops and seminars.
- Assisted in developing training budgets, and made sure training activities fall within their budget. Prepared and tested Environmental Services (EVS) employees to follow Safety rules of cleaning a patients’ rooms.
Alta Bates Summit Medical Center- Crothall Healthcare Inc. San Francisco September 2008 – May 2009
Training Manager
- Planned, organized, and directed a wide range of training activities for newly hired employees.
- Acted as Arabic interpreter for patients with limited English language skills in the absence of designated interpreters during patient appointments with healthcare providers.
- Ensured that the company's training programs aligned with government regulations.
- Conducted safety meetings which includes subjects as Needle (Sharps) Protection, Slips and Slides, Anti-Bacterial Practices, Working Safely with Signs, and Hazard Control Procedures. Zad for Catering - Amman, Jordan September 2006 – December 2007 Operations Coordinator / Linguist
- Coordinated several offsite activities, entered client data, prepared a variety of Excel data sheets and Power Point presentations.
- Served as an interpreter for the manager during teleconferences and in-person meetings with various English-speaking clients.
- Drafted reports, translated documents from Arabic to English & vice-versa, and drafted general correspondence emails with clients.
- Acted as administrative coordinator through tasks such as answering client calls, responding to inquiries and complaints, attend client meetings USAID - Baghdad, Iraq February 2004 - June 2006
Interpreter/ Coordinator
- Systematically collected & analyzed information on USAID projects in many regions of Iraq.
- Performed as the lead interpreter for the Team Leader during daily meetings and occasional conferences and teleconferences.
- Updated & preparing travel trackers, travel authorizations, country clearances for expatriates and local staff.
- Translated press releases, procurement documents and official documents on a daily basis.
- Comparing actual project impacts against project deliverables and goals. Work included, reviewing progress of development work, identifying problems in the planning and/or implementation phase.
United States Army - Baghdad, Iraq June 2003 – February 2004 Interpreter
- Translated documents, press release from Arabic-English vice versa.
- Interpreted for high ranking U.S. military officers during meetings with local Iraqis.
- Interpreted for the U.S army personal during public events or site visits in and around Baghdad Hareery High School - Baghdad, Iraq March1994 – March 2003 English Language Teacher
- Taught over 20 English language lessons a week to over 300 students from Grade 7-11
- Developed English lesson plans in line with the school curriculum and planned English lessons to meet curriculum standards.
- Prepared monthly progress reports and quarterly grades a
- Established productive dialogs with students and parents. Academic Education:
- BA Degree in Sports Medicine 1990 –1994
University of Baghdad, College of Physical Education
- BA Degree in English Language & Literature 1995 – 2000 University of Baghdad, College of English Literature & Linguistics Computer Skills:
Professional user of Microsoft Office programs and Adobe Package Languages:
Native Arabic and fluent in English
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