Employee Relations Manager

Safety & Security Operations Strategy Collaborative Team Leadership

Dedicated, innovative plans and operations leader with extensive experience in military operations. Analytical professional skilled in successfully navigating teams large and small through periods of accelerated growth. Collaborative communicator continually focused on building relationships within an organization to drive positive productivity and results within all operational teams. Train, develop, coach, motivate and mentor all employees.

Analytic Problem Solving

Military Operations

Task Priority & Focus

Team-Oriented Leader

Solutions Driven Thinker

Training & Development

Time Management

Policies & Procedures

Transparent Communication

LEAN Certified

Team Performance

Safety Programs

Risk Assessment

Quality Assurance

Performance Evaluation

Professional Experience

Wesco Distribution, Elkhart In

Branch Operations Manager (January 2019 – Present)

Responsible for administrative, warehouse, and internal functions of branch location. Provides leadership to staff to meet and optimize established levels of business performance objectives, service, productivity, and quality, while maintaining employee morale. Supports branch sales plan for growth and margin improvement.

Key Accomplishments:

Controlling branch assets, including inventory, receivables and payables to maximize bottom line performance, reduce carrying costs, and satisfy customers

Utilizes LEAN methodologies to develop and implement action plans to correct problem areas and optimize established levels of business performance objectives, service, productivity, and quality.

Implements and ensures consistent compliance with standard operating procedures, policies, internal audit controls, and business management quality system requirements.

Analyzes customer feedback procedures and develops methods to improve service quality using metrics.

Contributes to preparation of branch annual budget, including forecast of capital expenditures.

Analyzes reports to identify potential operational deficiencies and take corrective actions.

Maintain branch facility, warehouse and office equipment.

Performs required system utilities, security and administrative controls used in daily activities.

Implements branch physical security standards by conducting facility and asset inspections, and taking corrective actions to support security controls.

Implements and directs branch safety program and warehouse housekeeping practices.

Conducts inventory control procedures, including reconciling inventory accounts, and assisting in product cycle counting while supervising supplier return material authorization and credit memo processes.

Controls and monitors branch operating expenses, implements corrective actions, approves branch expense and stock documentation

Wesco Distribution, Elkhart In

Warehouse Supervisor (January 2018 – December 2018)

Supervises warehouse employees to optimize service, productivity and quality and minimize expenses; direct, organize, check work and assist manager in scheduling, directing and controlling job assignments; ensure warehouse processes are clearly documented, the workplace is safe, employees receive appropriate training, and performance management issues are addressed promptly.

Key Accomplishments:

Coordinated employee work assignments to achieve inbound and outbound service requirements.

Directed achievement of performance objectives related to productivity, quality, service and safety.

Monitored workflow, work completed, error rates and related metrics and takes corrective action.

Ensured procedures are observed, implemented and enforced.

Ensured quality and inspection process is accurate and excess costs are eliminated.

Ensured safe working environment and follows safety regulations.

Ensured warehouse employees receive training.

Ensured accurate time, attendance, and performance management records are maintained.

Maintained positive employee relations and morale.

Recommended performance management actions.

Assisted in developing and documenting warehouse processes.

Established and monitors performance standards for warehouse functions, including pick, pack, and ship.

Established and monitors performance standards for equipment, assembly, housekeeping, etc.

Developed and implements training certification programs.

United States Marine Corps, Multiple Locations February 1998 – February 2018

Operations and Plans Chief (August 2013 – November 2017)

Served as the subject matter expert in support of training requirements for overseas operations. Determine the appropriate distribution for training after performing various needs assessments. Developed movement plans for deployment and redeployment requirements committed to real world operations.

Key Accomplishments:

Direct the activities surrounding 4 large-scale exercises and other smaller Marine Corps Reserve exercises. Collaborate with international colleagues to make these events successful.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

Guide organizational changes throughout the department where constant turnover is occurring. Provide the necessary training to boost individual’s skills and morale. Slash turnover rates by 25%.

Managed Deployment data for over 141 Joint Chiefs of Staff approved exercises and over 80 Combatant Commander Operations assigned to USMC reserve forces.

Plans Chief (August 2012 – July 2013)

Authored daily operational plans, orders, training directives and other special projects/programs. Executed daily planning that detailed integrated deployment, employment, mobilization, and sustainment plans. Liaised with numerous outside agencies with the common goal of meeting and often exceeding all regulatory requirements.

Key Accomplishments:

Facilitated the gathering and preparation of aviation operations and deployment reports. Documented incidents and eliminated the reoccurrence of similar issues.

Served as the primary Force Deployment Planning and Execution link between inter service agencies. Supervised and coordinated agenda items for a daily operations team meeting.

Supervised and mentored all Marines in the aviation section while developing their knowledge base in all processes related to the Marine Corps Planning Process.

Extensive experience with Microsoft Office suite.

MAGTF Plans Chief (September 2009 – July 2013)

Lead Global Command and Control System planner who possesses a detailed understanding of the military planning process, joint operational planning execution systems, and other command and control systems in support of the command.

Key Accomplishments:

Created, modified, and validated time phased force deployment data for all units redeploying from Iraq during January 2011 – June 2011 totaling 27,581 personnel and 38,350 short tons of equipment.

Provided consultation for new and existing proposed facilities. Implemented best practices and lessons learned which virtually eliminated the recurrence of issues that had been solved in the past.

Established and provided oversight for the first Airborne Corps strategic deployment modular plan.

Marine Drill Instructor (July 2006 – September 2009)

Supervise and instruct, or assist in commanding and instructing a recruit platoon. Trains recruits in the fundamentals of service life and the development in the recruit of discipline, physical fitness, pride, and love of the Marine Corps and country

Key Accomplishments:

Directly lead the transformation of more than 564 civilians into Unites States Marines.

Rehabilitated and assisted 113 recruits suffering from both physical and mental ailments to return to training.

Skillfully trained, developed, and mentored more than 86 Drill Instructors, 17 Senior Drill Instructors, and 2 officers assuring the success of his platoons and series.

Earlier career information can be give upon request.

Education & Credentials

High school diploma

Marcellus Community High School, Marcellus, Mi

Other Education

Corporals Leadership Course/ Sergeants Leadership Course, 2003 / SNCO Career Leadership Course,

2009/ SNCO Advanced Leadership Course, 2010 / Airborne School, Honor Graduate / Emergency Management / Introduction to Incident Command System / ICS for Single Resources and Initial Action Incident / Critical Infrastructure Security and Resilience Awareness / Jurisdictional Threat and Hazard / Identification and Risk Assessment / Critical Asset Risk Management / Advanced Critical Infrastructure Protection credited by Texas A&M / Effective Communication / Instructional Presentation and Evaluation Skills / Hazardous Material Awareness / Hazardous Materials Operations

LEAN Initiative Yellow Belt

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