Administrative Assistant Office
Resume:
Alma Veronica G. de Velasco
Contact
Houston, TX. 77008
addxq5@r.postjobfree.com
Objective
Talented bilingual Administrative Assistant and Customer Service professional offering 20 years of experience working in a in a fast-paced environment where I use my skills to their fullest potential, building strong team environments and fostering open communications.
Education
S.P. Waltrip Senior High School Houston, Texas
Key Skills
Mac and PC OS knowledge of WINDOWS 10
Software knowledge includes: Office365, QuickBooks Pro, Peachtree, Champions Business Software, Concord Business Systems, Oracle, Lexus Nexus,
E-Verify, Merchant Integrity, Kenexa, TempWorks, Fonality
Type approximately 55 wpm;
10-key
Speak, write and read
fluently in Spanish
Experience
February 2020 - February 2020
• Jr. Staffing Specialist • Dean's Professional Services
Assisted with recruiting and hiring of applicants, including pre-screening candidates and interviewing for the hospitality team.
Maintained records in compliance with HR regulations by reviewing and updating HR information system records.
Data entry, data tracking, spreadsheet management and documentation with staffing software system.
Ensured all job orders and assignment were entered into the system and updated daily for both new and recurring.
Maintained customer happiness with forward-thinking strategies focusing on addressing customer needs through follow-ups and resolving concerns.
June 1999 - June 2019
• Administrative Assistant / Staffing Specialist • TrueBlue, Inc
Delivered top-notch administrative support to office staff promoting excellence in office operations and developed new filing and organizational practices.
Managed office inventory through purchase orders, maintaining adequate stock levels and monitoring the restocking of supplies.
Serviced clients and public in general.
Decision-making responsibilities, ensuring client satisfaction.
Additional responsibilities included Accounts Receivable, some Accounts Payable and light phone sales.
Other duties consisted of dispatching and recruiting associates to job assignments to service customers; generating price quotes for prospective clients, setting up new accounts and creating files for new applicants
Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Jan 2002 - Feb 2003
• Office Manager • Gunn, Mullins & Farrell, LLP
Position in law firm, worked with little or no supervision.
Administrative skills were applied to heavy document preparation; aid to head Legal Assistant, some data entry, and administrative duties.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Monitored office supplies by checking inventory on daily basis and placed orders as needed.
Collected, sorted all office mail and other important data upon attorney's absence, promoting quick delivery of all messages and packages to recipients.
Jun 1992 - Jun 1999
• Office Manager • Mexico Auto Service
Responsibilities included, but not limited to duties in A/P, A/R, Payroll, Human Resources and Purchasing, as well as inside sales.
Customer service played a very important role.
Worked with little or no supervision.
Affiliations
Active member of:
Customer service played a very important role.
Greater Heights Chamber of Commerce
East End Chamber of Commerce
Houston Hispanic Chamber of Commerce
Salary Requirements
Open
References
Elizabeth Juarez
Andi Barela
Moises Solis
Herlinda Campos
Melissa Gholston
(281) 839- 2073
Dean Spann
Tammy Michelli
Jodi Dutton
Letters of Recommendation
Available Upon Request
Contact this candidate