Manager Housekeeping

Maria Mireles

*** ***** ***. #***

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**************@*****.***

Objective

To provide Management Housekeeping functions in a growing environment that is competitive and challenging.

Skills

Conducted performance reviews, hiring, interviewing, payroll inventory, more than 8 years housekeeping management experience.

Rooms management systems.

Self-motivate to accomplish goals with a strong sense of responsibility.

Housekeeping process and procedures.

Proven reliability, diligence, dedication and attention to details.

Ability to maintain budget and inventory control.

Managed more than twenty five associates.

Managing a team of housekeeping associates through coaching development and motivation.

Typing, MS excel, MS world, MS Power Point,

Schedule, Labor cost, PO, WC, W/O, Human Resources,

Time management, Team building,

Pre-Opening, OSHA, MOD, EEO and EDD processing,

Developed job descriptions, Couch and Counseling,

Customer service, and Training associates

Education

Long Beach City College Present P/T Student Business Mgmt.

• Business Certificate 2016•

• AA Liberal Arts Graduated 2010•

Data Entry Certificate•

Hospitality Supervision Certificate•

Business Management (AA in process)

Experience

10/ 15 – 1/19 SLS Hotel Beverly Hills, CA

Housekeeping Administrator P/T

Open the house: Prepare assignments for room attendants and turn-downs ladies.

Close the House: File and count credits for room attendants and turn-downs ladies, key inventory

Answer phones, prepared daily schedule according to hotel forecasts.

11/15– 11/17 The Moment Hotel Hollywood, CA

Housekeeping Manager/Supervisor.

Order supply, chemical for laundry and rooms, training new associates, Safety, inspecting rooms, interview new hires, assignments for room attendants and house-person, labor cost, lost and found, MOD, inspect public areas and lobby, inspect rooms, schedule, solve guest and associates issues.

11/14 – 10/15 Hotel Hermosa Hermosa Beach, CA

Housekeeping Manager

Order supply, chemical for laundry and rooms, training new associates, Safety, couch and counseling, payroll, work orders for Eng., inspecting rooms, interview new hires, prepare paperwork for new associates, assignments for room attendants and house-person, labor cost, key control, lost and found, MOD, inspect public areas and lobby, inspect rooms, schedule, solve guest and associates issues.

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