Nicole Cremeans – addxmu@r.postjobfree.com – 817-***-****

Page 1

Mrs. Cremeans has 8 years of experience acting as Project Manager, Business Analyst, Quality Assurance, Trainer, and Continued Maintenance in all phases of multiple programs and projects while coordinating with both internal teams and external partners. She is seeking to continue her role as a Senior Business Analyst/Project Manager to further expand her proficiency in the field. Employment History

Employer Role / Project(s) Info

University of

Colorado Boulder

Brinkman

Construction

Senior IT Business Analyst, March 21, 2018 – Current

Performed as primary Business Analyst for the Controller’s top initiative of re-engineering all business processes related to sponsored projects accounting

Composed the Documented Quote Request that helped the Testing and Assessment Center select a new Grading software

Created an RFP to discover potential Campaign Management solutions for the Strategic Relations and Communications department

Assisted the Budget Analysis team with selecting an appropriate project management software

Recommended improvements to the campus’s student debt collection processes and system

Simplified the university’s process for obtaining access to its procurement system

Mapped the revenue sharing process for the new online Master of Science – Electrical Engineering program

Became a SME for the Arts & Sciences in-house financial management system Business Systems Analyst, March 6, 2017 – December 12, 2017 Project: Replace current Construction Project Management (CPM) software

Elicited CPM software requirements from over thirty stakeholders

Compiled a comprehensive planning workbook including the project definition, project plan, project life cycle, communication plan, and training plan/schedule

Created a Business Requirements Document (BRD) with over 600 requirements

Tracked and reported risks, budgets, issues, schedule impacts, and lessons learned

Researched software vendors, submitted RFIs/RFPs to the highest-rated vendors, analyzed the vendors’ responses and recommended to the project team which vendors to invite for demos

Prepared for the testing stage with a test plan based on the requirements in the BRD

Supplied the project team with weekly updates and reminders of upcoming responsibilities

Presented an explanation of a typical project life cycle, how the CPM project is following the project life cycle, and the importance of Mobile Device Management (MDM)

Generated project and process templates as requested by coworkers

Assisted a general superintendent with selecting a scheduling software vendor Yes! Communities Senior Business Analyst, August 15, 2016 – March 3, 2017

Implemented new software and hardware for Work Orders and Resident Communication processes

Improved Accounting and Operations report request and delivery processes by implementing standard business analysis practices

Modernized business processes, migrating from Excel to SharePoint

Documented project management best practices for use in internal training and project execution

Assisted executives in prioritizing projects and understanding the project lifecycle

Guided junior business analysts in applying project management guidelines and standards to current and future projects

Mentored coworkers in both usage and administration of SharePoint Nicole Cremeans – addxmu@r.postjobfree.com – 817-***-**** Page 2

Education

Mrs. Cremeans graduated from Texas State University – San Marcos on August 10, 2007 with an MBA in Accounting. She maintained a 4.0/4.0 GPA during her entire college career. Technologies

HP ALM, Jira, Hyperion Essbase, SharePoint, Microsoft Office Suite Certifications

Certified Business Analyst January 14, 2009

PRINCE2 Foundations January 10, 2014

Stream Business Analyst, September 2, 2014 – August 15, 2016

Defined scope and gathered requirements for high-profile programs and projects

Constructed process flows for new service offerings Wireless and Voice (VOIP)

Assisted with establishing the Wireless billing platform based on business needs and customized the customer service user interface

Participated in creation of training/support documentation

Supported QA with testing new functionality, system interactions, and requirements traceability

Contributed to post-production support and maintenance backlog efforts Greyhound Lines Business Analyst III, October 7, 2013 – September 1, 2014

Built relationships with business stakeholders and subject matter experts to develop in-depth understanding of new mobile app functionality

Ensured business requirements were effectively translated into detailed functional specifications for new driver and consumer mobile apps

Created test plans for new mobile app programs

Developed deployment and support plans for new hardware and technology

Coordinated with key users to determine impacts of proposed changes in operational processes

Created demos and training documentation; trained the trainers in implementation of new mobile app hardware and technology

Process and Compliance Analyst, January 9, 2012 – October 7, 2013

Analyzed and reported on data for various compliance projects

Conducted UAT for software upgrades and new technology

Created and documented Standard Operating Procedures and training for the field

Assisted directors with project management activities for cross-functional projects

Supported legal cases and internal audits using SQL queries to find requested information AAFES Five Positions Due to Promotions, January 7, 2008 – January 6, 2012

General Accounting Manager I, July 9, 2011 – January 6, 2012

General Ledger Systems Analyst, November 17, 2010 – July 9, 2011

Compliance Specialist, Sr, June 30, 2009 – November 17, 2010

Business Analyst I, October 20, 2008 – June 30, 2009

Financial Analyst I, January 7, 2008 – October 20, 2008

Contact this candidate