Denae Killebrew
Indianapolis, In 46222
addxmi@r.postjobfree.com
httwww.linkedin.com/in/denae-killebrew-599a3445/
Objective: To obtain a position where I can use my skills to serve others.
Education:
2018-present Powerhouse International Ministries. Indianapolis, IN
Healing and Deliverance Ministries Studies
2017 Xcel Testing Solutions, LLC Indianapolis, IN
Life, Accidental and Health
(Certificate of Completion of Agent Pre-Licensing Education Course)
2017 Indiana Therapeutic Massage School Indianapolis, IN
Massage Therapy
2000-2001 Indiana Wesleyan University Indianapolis, IN
Business Administration
1994-1995 South Carolina State University Orangeburg, SC
Special Education
2004-2005 MedTech College Indianapolis, IN
Massage Therapy
Experience:
The Joint Chiropractic Clinic
Clinic Manager
Dec 2018-Present
*Managed doctor and wellness coordinator schedules. Trained wellness coordinators, managers and doctor staff for all four clinics in Indianapolis, Carmel, Zionsville, and Avon clinics on procedures. *Human resources duties including hiring, onboarding. conduct quarterly reviews and firing. *Provided complementary massage for community outreach. *Selling wellness plans, and packages hitting strong conversion rates consistently. *Increased company growth in the last year. *Boost company morale in clinic and as well present a strong positive reputation on Google, Facebook and Yelp. *Maintain the upkeep of cleanliness within the clinic.* Schedule work staff and patients appointments. *Plan and execute events such as Patient Appreciation Day and external marketing events. *Obtained, loaded and posted over 200 patient reviews; Rating us a four-star and above on the website and on Google. *Social media management and posting regularly on facebook. *Took initiative and created an Instagram account for the Broad Ripple and Zionsville Clinics. Use of lots of hashtags on related content for a broad range of audiences-domestic and abroad. *Post patient spotlight for positive things that our patients accomplish. *Received support from local business and implemented a strong cross promotion campaign as a marketing tool.*Provide the extra customer service. *Follow up calls. *Send out thank you cards. *Phone sales. *Account management. *Conduct audits. *Collection calls. *Started a no cost raffle for patients to receive gifts, discounts and products and services from our partners to show our patients that we appreciate them that drove patients to our social media pages for raffle winners, clinic activity, patient spotlights, doctor schedule and clinic activity, education and patient reviews. *Also Post to Opiniion M pages. *Received multiple raises within months of working.
Healthsource
Massage Therapist/Scheduler
Nov 2010-Sept 2011
Indianapolis, IN
*Provided 8 min table top and chair massages. *Assisted patients on the decompression table. *Performed hot wax treatments to patients.*Monitored patients in exercise for rehabilitation. *Took acupuncture needles out of patients, in a busy chiropractic office. *Booked and participated in community outreach health screening involving chiropractic health care and massage therapy. *Signed up new patients for treatment. *Performed extraction of Acupuncture needles after treatment.
Angel Touch Therapy & Consulting, LLC
Owner/Massage Therapist
May 2003-Feb 2008 and Sept 2011- Current
Indianapolis, IN
*Provided on premise and off premise massage therapy to established business as well as individuals *Market(Cold call Telemarketing, Door to door, Social media, email) Promote, Sell, Persuade and Influence potential and existing clients of services and products *Negotiate with the client regarding the price, rates and options to lower the cost and obtain the business *Upselling * Research competitors services and products *Scheduling *Collect payments *Follow up calls *Client check in and check out procedures * Write and submit proposals for business *Develop relationships with existing clients
Past Business partners: The Julian Center, IUPUI School of Education, Omega Designs, AllState Insurance, Stonybrook Middle School, also worked on people during conventions, trade-shows, spa parties, night clubs, private parties, restaurants, professional athletes with the Indianapolis Colts and Indiana Pacers, Indianapolis Ice. Nationally recognized Jazz Artist and other musicians.
St .Vincent Primary Care
Senior Office Assistant
May 2001-May 2003
Indianapolis, IN
*Registration and administration of all patients, verifying all information. *Answer patient and doctor lines, schedule appointments and procedures. *Billing insurance companies, accounts receivable, filing, and data entry.
Anesthesia and Pain Management Services
Business Manager
Feb. 2000-Dec 2000
Indianapolis, IN
*Manage the appointment schedule. *Manage accounts receivable and patient collections. *Filed insurance claims. * Managed charts. *Data entry.
Primerica Life Insurance Company
Client Communication Representative
Nov 1997-Mar.1999
Duluth, GA
*Attended company’s university training course. *Received certificate of academic excellence for required exam on company products.*Assisted clients with the interpretation of insurance policies and calculated premiums. *Processed reinstatements, annuities, and other related life insurance services in a high volume call center.
Accomplishments/Titles:
*1992 Miss Boys & Girls Club of Metro Spartanburg, SC
*1992 Runner-up State Youth of the Year for the state of South Carolina presented by Governor Caroll Cambell and House of Representatives
*1999-2000 Indianapolis Colts Cheerleader
*2004 Queen of Sales November/December for District Jafra Cosmetics International
*Miss Omega Psi Phi Fraternity Contestant
*Little Miss Black Spartanburg Contestant
*Toastmasters International Optimist Oratorical Bronze and Silver Medal Winner
*Circle City Classic Cheer Clinic Host/Indianapolis Colts Cheerleader Alumni
*Member of The NFL Alumni Association
*Member Of The Colts Cheerleader Alumni
*Member of National Football Cheerleader Alumni Association
*Have a strong customer presence on Google, reviewing 79 businesses, currently having over 30,000 reads. Posted over 200 photos and have over 240,000 views, many of which have been posted while working at The Joint.
Artistic:
Appeared as a Talent in *Print, *Commercial, *Infomercial, *Motion Pictures, *Talk Shows,* Theater, *Television, *Magazine publications, *Educational and Training Videos, *Fashion Shows,*Talent Shows, *Professional Dancer and Choreographer, *Gymnast and Gymnastic and Instructor.
-Extensive Artistic resume can be available upon request.