Sales and Marketing, BDM
Resume:
Raafat Kamel
Lebanese National
****.****@*****.***
Experience Summary
• Hotels and Serviced Apartment
• Customer Service Excellence
• Commercial Leasing
• Real Estate Leasing and Property Management
• People Management
• Sales and Marketing Management
• Event and P.R Management
• Retail Banking Advisor
Just Real Estate. Business Consultant non-permanent. December 1st 2019 Project: Al Reem Gardens 1-Established of the Facility management SOP duties and responsibilities (Security, Cleaning Services, Maintenance)
2-Strategic business and marketing plan
3- Leasing and contract development
4-Retention and delight our costumer program
5- Developed the recreation facilities services for both adults and kids 6-(Results of the project; Maintain sustainability of tenant’s security and comfort, as well as an achievement of
98 % in business occupancy. A Luxury residential compound composed of 509 villas 3- and 4-bedrooms type) Centara Residences & Suites Doha, West Bay. A Five Star International Brand. November 2018 to November 2019 Senior Sales Manager/Acting Director of Sales & Marketing 1- Member of preopening team (Final Stage)
2- Manage all aspects of the sales and marketing task. 3- Supervising a team of 6 members; Sales managers and sales executives 4- Managed to succeed achievement of 85 % occupancy with first 5 months 5- Establish 12 months calendar of activities for F&B and Recreation facilities 6- Received General Manager appreciation and thanks letter Ezdan Group of Hotels- Doha, Qatar. August 2013-October 2018 Head of Marketing. Sales & Marketing Department
1-Member of pre-opening team Ezdan Palace and The Curve Hotel 2-Managed to succeed with all team members to constantly maintain and achieving above expected target of 20 to 25 % for the year 2013 to 2017.
3-Crafting strategies for the Sales and Marketing teams, including Digital, Advertising, Communications and Creative.
4-Preparing and managing monthly, quarterly and annual budgets for the sales and Marketing department. 5-Setting, monitoring and reporting on team goals. 6-Managed all international and local events from A to Z. Marbella Trading and Enterprises Doha, Qatar April 2011 July 2013 Sales and Marketing Manager 1. Succeed to maintain sustainability in business and trust with clients 2. Oversee day-to-day sales, monitoring, and forecasting to better understand the market 3. Continually assess our marketing techniques and their efficacy in affecting sales 4. Stay up to date on current market trends
5. Work collaboratively with the sales team to assess current projections 6. Take calculated risks to increase profitability and brand recognition Doha Bank Doha, Qatar January 2010 to February 2011 Senior Team leader (Retail Banking) 1. Successful and constantly achieved above 100 % of designated target. 2. Team leading and manage the daily operation.
3. Developed new business materials.
4. Provide customer service and staff training.
5. Work for quality and guideline compliance.
6. Communicates deadlines and set sales goals to team members. 7. Maintain a great relation with corporates account of the Bank. UR-Gate Advertising Company. Beirut, Lebanon. February 2008 to November 2009 Account Manager
1. Oversees the agency-client relationship, determining clients’ need of what they are looking to achieve short- and long-term business.
2. Ensuring the agency delivers.
3. work with sales and marketing teams to prepare presentations and sales pitches. Design marketing strategies and media proposals.
4. handle client communications and write client reports. communicate client agendas to other staff members.
Most Prominent Events:
F1-H2o Power-Boat Racing Qatar 2012 and 2013.
City Scape Doha 201*-**-**-** for on behalf of Ezdan Hotels. AIBA World Boxing Championships 2015.
IPC Athletics World Championships 2015.
12th Annual World Robot Olympiad 2015.
Ooredoo Marathon 2016- 2017.
Al Dana Green Run Marathon Doha Bank 2017.
Education:
Online MBA program-Laurates Institution University of Liverpool. International Business & Marketing, 11 months (Not Completed) 2010-2011 Diploma Degree in Sales and Marketing.
College of Development and Guidance. Beirut Lebanon 2011 High School Certification, Baccalaureate in science Al Tanesha Academic School 1992
Courses: Cross Cultural management- Business Negotiation & Conflict Resolution-Informing Business Decisions.
(Carnegie Mellon University-Doha, Qatar)
Trainings:
Ezdan Holding: Administrative Capacity Building. Dar Al Sharq Masterclass- Digital Marketing United Nation World Travel Organization- UNWTO E-Marketing Course I declare that all above mentioned are correct and I am ready to provide all documents related and references required.
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