Corporate and Internal Communications Leader

Peter P. Speliopoulos

415-***-**** • addxjz@r.postjobfree.com

Redwood Shores, California 94065 • Peter P. Speliopoulos June 19, 2020

On Lok Inc.

**** **** ******

San Francisco, California 94109

Subject: Communications Manager

I hope all is well despite these unsettling times. It is with considerable interest that I enclose my résumé in response to your posting for an internal communications leader. I have developed and executed integrated executive, internal, and change communications programs across all channels, including print, web, video, social, and live events.

I have a passion for engaging and inspiring employees; after all, employees drive the brand promise. I have successfully developed and deployed internal communications strategies that bring employees closer to the brand. From strategy development to tactical execution, I have helped to enhance the employee experience and elevate the employer value proposition, influencing positive cultural change by developing, deploying, and actively managing open employee communications practices and establishing effective and creative communications approaches to increase workforce understanding of and engagement with key institutional initiatives. Furthermore, my experience spans the entire spectrum of the transformation and culture change discipline, encompassing the design, development, and implementation of change management communications programs across impacted theaters, including building partnerships and ambassador networks, aligning program activities with institutional goals and strategic direction, and defining stakeholder value propositions and success metrics. I have worked with leaders and subject matter experts—including sales, HR, finance, risk, treasury, IT, data, legal, compliance, regulatory relations, corporate marketing and communications, and product development and distribution—across complex, matrix organizations to tap into the human side of change: the organization’s culture, values, people, and behaviors that must change to deliver required business outcomes.

I am confident that I would make an immediate and lasting contribution to On Lok. I therefore welcome the opportunity for a personal interview to delve into the complexities of the position and to discuss my qualifications further. Thank you in advance for your time and consideration. Take care and be safe, with warm regards,

Peter P. Speliopoulos

Enclosure: Résumé

Peter P. Speliopoulos

415-***-**** • addxjz@r.postjobfree.com

Redwood Shores, California 94065 • Peter P. Speliopoulos Executive, Internal, and Change Communications Leader Successful history supporting the leadership agenda in complex, matrix organizations with agility and imagination. Extensive experience fostering alignment across leadership teams, optimizing communications platforms and approaches, deploying employee engagement programs to build commitment and drive performance, conducting change impact analyses across impacted theaters during periods of transformation, and implementing change programs to drive adoption and sustainment.

Professional Proficiencies

• Crisis and brand reputation communications • Social and digital media platforms

• Integrated internal communications strategy • Technology and web implementations

• Internal communications performance metrics • Mission, brand, and organizational strategy

• Employee engagement and HR communications • Employee event planning and management

• Executive visibility and communications strategy • Content development and editorial planning Professional Experience

Communications Consultant, San Francisco Bay Area 2018 – Present Serve Bay Area businesses in consulting and interim engagements as an adviser and hands-on contributor. Major clients include:

• Judicial Council of California, Information Technology. Designed and launched the strategic and tactical communications plan to engage employees, the appellate and trial courts, and judicial partners.

• Kaiser Permanente, IT Strategic Services, CIO Chief of Staff Office. Sole communications professional driving people-and-culture communications programs under the Empower Our People brand for the 7,000-employee Kaiser Permanente IT organization, including strategic and tactical communications planning, content development, and website design and deployment.

• Wells Fargo, Data Management & Insights. Developed, socialized, and refined the business unit’s corporate internal communications plan. Planned, researched, wrote, and edited content for internal communications channels.

Bank of the West, San Francisco 2015 – 2017

Vice President, Corporate Internal Communications, Corporate Finance In a fast-growth, startup environment, built the content ecosystem for the 300-person corporate finance organization and drove end-to-end integrated internal communications initiatives, including governance and regulatory reporting, employee engagement, change management, and executive visibility.

• Leading a team of two, led internal and external communications programs through successful submissions for the Federal Reserve’s stress-testing exercises, the Comprehensive Capital Analysis and Review (CCAR) exercise and the complementary Dodd-Frank Act Stress Testing (DFAST) exercise.

• Developed and led a change management communications plan in collaboration with the data governance team for a data mart implementation serving finance, risk, and treasury knowledge workers.

• Designed and implemented a corporate culture agenda, including internal and external culture analyses, the deployment of an engagement survey, the development of post-survey planning programs, and ongoing monitoring of the impact of engagement strategies.

• Launched and continuously refined the structure and content focus of the finance community’s social intranet site running on the Jive platform, resulting in a participation rate of 93%. PETER P. SPELIOPOULOS

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Communications Consultant, San Francisco Bay Area 2009 – 2015 Founded a successful entrepreneurial venture, serving Bay Area businesses in consulting and interim engagements, managing specialized projects and campaigns. Major clients included:

• Bank of the West, Corporate Finance. Created a range of governance, regulatory, and risk communications for executive leadership, the board, and the board risk committee.

• Fenwick & West LLP. Developed content distribution and engagement strategies and wrote and deployed content through a variety of internal and external channels to publicize the firm’s opening of a licensed representative office in Shanghai.

• Stanford University, University Human Resources. Led the effort to restore the waning employee benefits communications strategy, including the roadmap for the Twitter and Facebook channels and associated social media marketing tactics and performance metrics. Hopkins & Carley, A Law Corporation, San Jose 2006 – 2009 Director, Marketing and Communications

Built the marketing services infrastructure of full-service Silicon Valley law firm from scratch, while carefully controlling operating expenses.

• Developed and executed the firm’s first outbound marketing, communications, and business development program, increasing year-over-year revenue by 12% in the first year.

• Orchestrated more than 40 seminars and briefings, quadrupling average attendance, reducing costs by meticulously setting program goals and diligently managing budgets, and improving audience satisfaction by using voice of customer research to shape program content.

• Championed and introduced a series of initiatives that stemmed the tide of attorney and staff departures: introduced a recognition and reward program; wrote bimonthly updates outlining strategic efforts; and planned and hosted quarterly town hall meetings.

• Designed and authored 17 responses to RFPs, formal business proposals, and board presentations, of which 15 resulted in new business totaling $2.4 million. Earlier Professional Experience

Thelen Reid & Priest LLP, San Francisco (Thelen was dissolved by the partnership in 2008) Jeffer Mangels Butler & Marmaro LLP, Los Angeles (now Jeffer Mangels Butler & Mitchell LLP) GE Capital, San Francisco (the personal financial services unit was spun off as Genworth Financial) Baker & McKenzie, San Francisco

Manulife Financial, San Francisco, Toronto, and Boston (Manulife is now branded as John Hancock Financial in the U.S.)

Professional Affiliations

American Marketing Association (San Francisco chapter) International Association of Business Communicators (San Francisco chapter) Education

University of California, Berkeley

A.B. (Bachelor of Arts), Philosophy

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