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Manager Sales

Location:
Bangkok, Bangkok Metropolitan Region, Thailand
Salary:
3200USD
Posted:
June 19, 2020

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Resume:

Nida Keawbandit (Maple)

I am currently working in Bangkok and live in Nonthaburi. I have more than 10 years of experience in hospitality business. I am currently working as the Revenue & Reservation Manager at Radisson Blu Plaza Bangkok. Before this position, I used to work as the Reservation Manager, Reservation Supervisor, Reservation Officer and Guest Service Agent. I'm applying for this job to grow my career path and experience.

ACADEMIC QUALIFICATION

Suan Sunanda Rajabhat University

Bachelor of Humanity

Major: Tourism and Hotel Management

2002-2005

GPA: 3.37

2nd Class Honors

CAREER HISTORY

Jan 2019 - Present: Radisson Blu Plaza Bangkok as Revenue & Reservation Manager

• Ensure that sales and pricing strategies are based on the sound commercial judgment through effective analysis and reporting

• Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures

• Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks

• Integrate with other functions to ensure we exceed our customer’s, owner’s and shareholder expectations

• Ensure all Best Practices and Standard Operating Procedures are followed to capitalize and maximize revenue potential and market share.

• To utilize systems, tools, and reports in a prescribed way to ensure all revenue management decisions are supported with relevant data analysis.

• To check the quality of booking and rate as a daily basis

• Feed ideas and suggestions to strive for constant improvement of operating procedures and new opportunities.

• To review customer comment and request with the reservation department

• Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management decisions and actions being taken pertaining to inventory and rate control, pricing and overbooking.

• Work with Reservation Agent, Reservation Manager and Online Distribution to ensure all team members are provided with excellent training for basic revenue knowledge

• Manages and maintains Group and Transient inventory controls

• Develops, monitors and adjusts sales and pricing strategies

• Provides critical analysis of strategies, room statistics, and demand factors

• Prepare all weekly, monthly, 3 months forecast and budget using appropriate systems and tools

• Ensures rate shopping data is consistent, appropriate and effectively analyze

• Drives incremental RevPar and Market Share performance Jan 2018 – Jan 2019: Centara Grand at CentralWorld as Revenue Manager

• Daily pick up analysis, strategy adjustments and reporting

• Analyses the competition for each market segment, yield from each type of business and results from distribution channels

• Prepare and distributes accurate forecast day by day by segment

• Recommends pricing, market segment and distribution strategies Address: 5/55 Moobaan Passorn 39 Nonthaburi Phone: 668******** Email: addxjm@r.postjobfree.com

• Implement pricing controls for to maximize revenue

• Communicate s package plans and promotion summaries

• Provide weekly dynamic forecast of expect results, variances and budget comparison

• Conduct weekly revenue meeting

• Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies

• Ensure all relates systems are configures correctly validated and working to full capacity

• Audit the standards and operations of the reservations department

• Work in liaison with hotel sales and reservation department as a team

• Conduct quarterly property performance review and develop strategic and tactical action

• Evaluate performance of distribution partners and contracted rate (OTA, FIT, Tour Operator, Corporate, Consortia, crew, business group, etc.)

• Prepare outline for and support the annual revenue budget process Oct 2016- Dec 2017: Centara Grand at CentralWorld as Assistant Revenue Manager

• Daily pick up analysis, strategy adjustments and reporting

• Perform competitive benchmark studies and follow market trends

• Create and maintain 12 months rolling demand calendar

• Create and develop pricing strategies

• Provide weekly dynamic forecast of expect results, variances and budget comparison

• Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies

• Ensure all relates systems are configures correctly validated and working to full capacity

• Audit the standards and operations of the reservations department

• Work in liaison with hotel sales and reservation department as a team

• Conduct quarterly property performance review and develop strategic and tactical action

• Evaluate performance of distribution partners and contracted rate (OTA, FIT, Tour Operator, Corporate, Consortia, crew, business group, etc.)

• Prepare outline for and support the annual revenue budget process Nov 2012-Sep 2016: Centara Grand at CentralWorld as Reservations Manager Jan 2011: Centara Grand at CentralWorld as Assistance Reservations Manager Dec 2009-2010: Centara Grand at CentralWorld as Reservations Supervisor Feb – Nov 2009: Arnoma Hotel as Reservations Supervisor 2008: Davis Hotel as Reservation Officer

2007: Davis Hotel as Guest Service Agent

2006: President Solitaire as Guest Service Agent

PERSONAL SKILLS

• Self-Motivate

• Determined to learn

• Good Communicator

• Computer literacy

• Sales awareness

• Understanding of yield management

• Ability to motivate and manage a team

• Good communication skills to liaise with other managers and client

• Excellent in PMS system such as: Opera and Comanche Address: 5/55 Moobaan Passorn 39 Nonthaburi Phone: 668******** Email: addxjm@r.postjobfree.com



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