Service Representative, Sales

DANIEL G. DURNING

405-***-**** * addxib@r.postjobfree.com

EXPERIENCE Caliber Home Loans, Oklahoma City, OK

Loss Mitigation Recording Specialist, August 2019 – May 2020 Performed official document recording tasks including assuring government and county requirements were accurately executed, placing orders, tracking accounts, and helping find solutions to various issues. The responsibilities of this role were performed congruent with the Loss Mitigation Analyst position.

Loss Mitigation Analyst, February 2016 – May 2020

Executed mortgage servicing tasks, used banking platform systems, maintained knowledge of regulations and products, and constantly communicated with team members in the office, out of state, and abroad. ADFITech, Edmond, OK

Servicing Auditor, July 2012 – February 2016

Verified mortgage loans were serviced correctly by determining the servicer performed within government and investor requirements and guidelines.

Junior Auditor, October 2009 – June 2012

Verified mortgage loans were closed correctly by following guidelines and comparing documents, signatures, and data.

Tinker Federal Credit Union, Oklahoma City, OK

Member Service Representative, November 2008 – September 2009 Processed financial transactions for members, looked for opportunities to educate them on the products and services offered by T.F.C.U., and continually exceeded sales referral goals to the loan officers. SKILLS - Responsible and dependable employee

- Efficient multitasker

- Flexible and open to change

- Compassionate, yet direct mentor

- Excellent educator to customers or coworkers

- Proficient with Microsoft Office and POS systems QUALITIES Top Notch Communicator

I find a way to communicate effectively with everyone, from casual to professional situations. I have successfully worked closely with people from all over the world and follow through to assure messages from both are understood. I have put work into my communication skills, and I am proud of this quality above all.

Consummate Collaborator

I love being part of a successful team and finding my role, assimilating with coworkers, customers and clients.

Pro-Active Solution Finder

I look forward to helping the team find a solution, doing everything I can. I come prepared to meetings, and I try to offer ideas without disrupting our team’s progress.

Analytically Minded

I always seek to improve, and achieve maximum efficiency. I have a keen ability to spot trends and see things others may overlook. Charismatic Leader

Although I have not yet had an opportunity to be a Manager, I am a leader. I am confident yet considerate, intelligent yet open-minded, and I was placed in various leadership roles during my college career. EDUCATION University of Central Oklahoma

Bachelor of Business Administration, Economics, July 2008

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