Jennifer Idiaghe Okonoba

**** ********* ******, ******* ** M6G 3W1

1-438-***-**** addxfa@r.postjobfree.com

Objective: Personal Care worker

Highlights of Qualifications

●Over 5 years of experience working as a personal support worker

●Excellent communication skills with demonstrated expertise in providing support

●Empathic individual who listens and provide exceptional service

●Flexible worker able to prioritize and complete multiple tasks

●Punctual and reliable worker with a high degree of efficiency

●Proven organizational skills with competency using internet and MS Suite

Work Experience

Merchandise Associate, TJ Maxx Boston, US 2019

●Maintain orderly appearance throughout sales floor

●Introducing promotions and opportunities to customers

●Organized merchandise in visually appealing ways to attract customers attention

●Provided customer with information and direction to find merchandise in store

●Ensured shelves were stocked/restocked during business hours

Sales Representative, Keyways Investment Ltd Bucharest, Romania 2018-2019

●Explained details about products and services options to clients using analyst statistics

●Displayed excellent interpersonal and communication skills dealing with clients in a fast paced environment

●Promptly responded to inquiries from prospective clients with professionalism

●Worked flexibly to provide client service as needed

●Evaluated client’s information to understand issues and develop solutions to maintain high quality services

●Filed and updated information by accurately entering data into a computerized system daily after probing with tact and diplomacy to get information from clients

●Maintained accurate and current customer account data processing and digital information update

Social Service Worker, Tafa Local Government, Nigeria 2017-2018

●Actively listened to women encountering domestic violence with empathy to determine necessary action

●Provided contacts and liaised with legal counsel for abused women and children

●Liaised with shelters to provide accommodation for displaced persons

●Recorded and submitted weekly attendance for team members

●Contacted victims’ family members to start reunification process

●Followed up with clients ensuring they were safe and in a stable environment

Personal Care Worker, Saint Philomena Catholic Hospital, Nigeria 2009-2012

●Assisted persons with daily activities of daily living such as feeding, lifts and transfer, bathing, skin care, oral hygiene and toileting

●Assisted with medication and medication reminder to persons with established employer

●Continously observed persons and their environment, made report and documents conditions to the appropriate supervisor, family member and employer

●Communicated and demonstrated basic information to persons in relation to daily living, light house keeping, meal planning and preparation

●Completed and maintained related records and documentation such as progress note and communication book

●Performed delighted task.

Volunteer Experience

Teesdale Food Bank Toronto, Ontario

Administrative Assistant January 2020- Present

●Meet and greet clients in respective, welcoming manner

●Register new clients by entering their information in database

●Receive and scan the returning clients ID card on system

●Maintain accurate records and support volunteer as needed

●Assist program supervisor with administrative task such as taking inventory of food items, updating the database and creating monthly reports

Education / Training

National School OF Political and Administrative Studies of Bucharest, Romania

●Master’s in communication And European Affairs 1 year completed

Ambrose Alli University Ekpoma, Nigeria

●Bachelor of Science in Sociology 2012- 2016

Rescue7

●Emergency First Aid with CPR C and AED May 12 2020- May 12 2023

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