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Medical Customer Service

Location:
Atlanta, GA
Posted:
June 19, 2020

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Resume:

Naomii B. Anderson

404-***-**** *** East Avenue NE, Atlanta, GA 30312

addxbg@r.postjobfree.com

WORK EXPERIENCE

CARDIOLOGY OF ATLANTA Sandy Springs, GA May 2017- Present Medical Secretary

● Assist 30+ patients daily in check-in, filling out lab and exam forms and setting appointments

● Schedule new patient consults, follow-ups, and surgical procedures

● Retrieve medical records for new & existing patients from 3 area offices and hospitals

● Work alongside medical staff in trouble-shooting patient complaints and needs AMERICAN HEALTH IMAGING Decatur, GA September 2015- May 2017 Patient Care Coordinator & Lead Scheduler

● Provided excellent customer service to patients at check-in and scheduling

● Received co-pays, balances & created payment plans

● Answered patient questions on procedures and differences between MRI, CT, Ultrasound & X-ray exams.

● Conducted intakes from doctors via fax, email, phone. CHILDREN’S SURGICAL ASSOCIATES Sandy Springs, GA January 2013- July 2015 Patient Accounts Representative

● Posted charges to patient accounts

● Communicated with 10 insurance companies on outstanding/denied claims ATLANTA CENTER FOR GASTROENTEROLOGY Decatur, GA January 2012- January 2013

Check-Out/Scheduling Representative

● Estimate insurance benefits and counsel patients on outpatient surgery fees

● Administrative duties: filing, faxing, copying

EDUCATION

BS Psychology Barry Unversity, Miami, FL 2010

FLUENT IN THE FOLLOWING PROGRAMS

Microsoft Office Suite, MicroMD, Aprima, SimplifyMD, FujiSynapse, ClearGage, Greenway PrimeSuite



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