Darren Gaddy
** ****** ******* *****, ******, GA 30276
Phone: 678-***-****, E-Mail: ***********@******.***
www.linkedin.com/in/darren-g-ab5ab318
Retail Store Manager - Retail Co-Manager - Leadership
Operations Management
An accomplished and business savvy professional with robust experience in delivering optimal results & business value in high-growth environments and establishing key relationships. A goal-oriented strategic, client-focused retail professional with a leadership approach.
Typical duties include training and motivating staff, setting sales targets, maintaining stocks, creating attractive displays, handling customer inquiries, scheduling shifts, and implementing safety regulations. Spearhead store financials, payroll, budgets, complaint resolution, and customer service. Oversee staff education/training, hiring, staff development, discipline, and retention. Responsible for overseeing all retail aspects of store operations – sales, merchandising, inventory, reporting, pricing, and profit center operations and providing turnaround leadership, with excellent leadership skills, and innovative problem-solving attitude. Possess the ability to resolve conflicts quickly, research issues, and follow-up with timely communication.
Proven abilities to understand people's psychology backed by confidence to interact with individuals at all levels. Possess exceptional communication & interpersonal skills with proficiency at grasping new concepts quickly.
An articulate communicator with outstanding mentoring skills in transforming a low performing team to a high caliber workforce coupled with proven abilities to understand people backed by confidence to interact with individuals at all levels.
~ Successfully created, planned and organized the Black Friday Event in a $90 million Supercenter regularly at Walmart as the Co-Manager ~
Skill Areas: Strategic & Operations Planning w Store Management & Operations w Retail Merchandising w Project Management Product Program Management w Revenue Growth w Customer Service & Relations w P & L Management w Process Improvement w Team Management & Leadership w Competitive Analysis w Business Planning w Training w Sales Promotion w Problem-Solving w Strong Interpersonal Skills w Analytical Skills wTeam Managementw Recruitment and Mentoring Inventory/Cash Management Sales Management Stock Replenishmentw Shrink Reductionw Quality Control and Assurance Risk Management Food Safety
PROFESSIONAL EXPERIENCE
Dollar General Corp (June 2018 – Till Date)
Store Manager
Dollar General Corporation is an American chain of variety stores headquartered in Goodlettsville, Tennessee.
P&L for the store made a $37,000 dollar surplus for 2018
Oversees store opening and closing procedures, directs sales floor activities, assists customers and addresses customer concern.
Manages hiring, training and monitors and handles store merchandise inventories, cash, and store documentation.
Conducts performance reviews and provides and organizes training and development for staff.
Ensures standards for quality, customer service and health and safety are met.
Maintains proper inventory levels,
Writes and implements associate schedules.
Manages and motivates the store team to increase sales and ensure efficiency
Walmart (Dec 1998- March 2018)
Co-Manager
Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville.
Spearheaded the P&L in excess of $90 million.
Handled sanitation, health and safety standards in all areas
Managed daily operations, directed operations within the store, supervising managers, providing sales technique training, and encouraging revenue growth.
Responsible for increasing sales revenues & exceeding targeted goals.
Recruited, interviewed, hired, developed, evaluated, coached and counseled employees.
Created a positive work environment and invited coaching from the management team.
Ensured proper cash controls and loss prevention procedures were in place and followed.
Controlled cost by wage control, ensuring adherence of scheduling at the budget allowed.
Handled all merchandising, inventory control, ordering, cash control, and maintenance.
Wrote and implemented employee schedule and monitored labor cost to budget.
Responsible for daily and monthly administrative reports
PROFESSIONAL DEVELOPMENT & CREDENTIALS
Associates Degree: Business Accounting
U.S. Career Institute- Fort Collins, CO, USA 2018
Technical Skills: Microsoft Office Suite and Internet
Affiliations/ Activities and Honors’
Dale Carnegie's Leadership
Breakthrough Award (2007)
Outstanding Performance Award (2007)
Walmart People Development
Completed Leadership Foundations (2001)
Completed Food School (2003)
Completed Walton Food Institute (2001)
National Restaurant Association
ServSafe Certification (2002)
Basic Food Safety High Five (2009)
National Registry of Food Safety Professionals
Food Safety Manager Certification Examination (2007)