KLERIDA TARA

Margate, FL

754-***-****

addx70@r.postjobfree.com

PATIENT ACCOUNTS SPECIALIST

with outstanding customer service skills

Diligent and detail-oriented Accounts Receivable / Patient Accounting professional with 17 years of experience supporting the medical billing function at one of the largest integrated care providers in the U.S. Proven track-record of delivering excellent customer service and building rapport with patients, clients, and other stakeholders, even when situations are challenging. Keen eye for identifying discrepancies in billing, documentation, etc. and steering problems to resolution with minimal supervision.

CORE COMPETENCIES

Customer Service Relationship Building Accounts Receivable Medical Billing & Coding

Problem Solving / Error Resolution Medical Office Administration Records Keeping

MS Word, Excel, and PowerPoint MediSoft IDX System ETM 10-Key Pad

PROFESSIONAL EXPERIENCE

MULTIPLE POSITIONS at TeamHealth, Inc.

Sunrise, FL & Plantation, FL 2003 – 2020

Career Overview:

Conducting medical billing / patient accounting and processing patient registrations across an integrated care system. Reviewing insurance claims (Medicare, Medicaid, Blue Cross Blue Shield, Managed Care, and commercial insurance providers) and documenting provider-related and patient-specific payment issues and adjustments. Performing quality assurance to identify billing, system, and other errors, escalating as necessary.

Select Highlights & Accomplishments:

Became an expert at identifying errors and finding the quickest routes for resolution, saving patients and insurance providers hundreds to thousands of dollars in misdirected costs.

Praised for ability to ease patients’ concerns using a thoughtful combination of compassion, subject matter knowledge, and interpersonal communication skills.

ACCOUNTS RECEIVABLE REPRESENTATIVE 2006 – 2020

PATIENT ACCOUNTING REPRESENTATIVE 2004 – 2006

PATIENT REGISTRATION REPRESENTATIVE 2003 – 2004

EDUCATION

ASSOCIATE DEGREE, OCCUPATIONAL MEDICAL ADMINISTRATION

ATI Career Training Center Ft. Lauderdale, FL

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