Arun Waiba

Block ***, building ****, Road ****

Juffair,Bahrain

Mob: (973-********

addx5j@r.postjobfree.com

Summary

I possess strong dynamics of professionalism and proficiency and able to provide exemplary guest service while demonstrating solid communication, professionalism, interpersonal and problem solving skills. Energetic, goal-oriented and motivated to maintain guest satisfaction. Currently seeking a position which will utilize all skills in the areas of expertise.

Highlights

Always works hard to maximize the output level

Able to drive standard and automatic vehicle

Willing to work long hours when needed

Bell desk, concierge, food and beverage, bellman, valet and guest service experience.

Work Experience

2018-2020 Bellman/Guest services- Four season hotel Bahrain bay

Make delivery from concierge, front desk department for VIP package orders to hotel guest.

Assist in storing luggage for guest upon arrival, departure and during their stay.

Valet attendant for all hotel guest and venue patrons.

Be aware of daily hotel activities, group and VIP arrivals.

Recognise all VIP guest and returning guests, and welcome them back.

Assisted in driving guest to and from airport, restaurant, events etc.

2013-2018 Designershaik Inc. – Budaiya, Bahrain - Office Assistant cum Driver

Coordinating office routine.

Keeping records of office assets, staff records such as Passports, CPR etc.

Checking cleanliness register, fire and safety records, etc.

Preparing Purchase requests, Invoices & Bills.

Inventory control of Stationery.

Attending the customer during their visits to the office.

Often called in to work double shifts during busy nights.

Usually asked to work special parties with high profile guests.

March 2010 to November 2011 Sigma Restaurant – Lalitpur, Nepal – Waiter

Delivered exceptional, friendly, and fast service.

Answered questions about menu selections and made recommendations when requested.

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.

Skilfully anticipated and addressed guests’ service needs.

Managed closing duties, including restocking items and reconciliation of the cash drawer.

Education

2009 Ideal English Higher Secondary School, Chabahil, Kathmadu,Nepal - Plus Two

Trainings & Certificates

Training in work ethics by BIRD

Refresher course training on Good Manufacturing Practices by FOSTER Consultants

Personal Information

Date of birth : 23/04/1991

Passport No. : 08896842

Driving License : 910420696

Nationality : Nepali

Languages Known : English, Hindi, and Nepalese