Medical Customer Service

TAMMY PENDRY Ph: 970-***-**** addwxa@r.postjobfree.com 212 Linden Dr. Log Lane Village, Co. 80705

** I HAVE BEEN AND I AM WILLING AND ABLE TO WORK WITH COVID 19 POSITIVE PATIENTS AND AM 100% FAMILIAR WITH THE PPE USED AND THE PROCESSES TO DECONTAMINATE, AND OR PREVENT CROSS CONTAMINATION/INFECTION.**

PROFILE: I have an extensive successful work history in the medical field. I am Detail oriented, organized, and a multitasker. Able to work and communicate well with a team or as an individual. Experienced with all age groups and in most settings.(TELE/MED-SURG/NEURO/ICU-CCU/EMERGENCY ROOM/OB-LABOR & DELIVERY/PHLEBOTOMY/TRAUMA/ ONCOLOGY/BURN UNIT/PEDS/HOSPICE/PSYCH/POST-OP & PRE-OP/REHAB/DRUG & ALCOHOL/HOME CARE) Iam always striving to learn more as well as share my knowledge so as to provide the best patient care possible.

PROFESSIONAL EXPERIENCE:

2017-current MULTIPLE HOSPITALS/FLOAT POOL UC Health @ Poudre Valley Hospital (PVH)float as a CNA/PCT to all units providing pt.care, vitals,admits/discharges,set up and apply tele monitors, one of the first to work with set up and apply Visi Monitors(24 hr constant vitals monitoring, provided transport to other units, one to one/sitter assignments, set up charts, answer phones/call lights, Kronos time system, EPIC computer software for charting, also float to sister hospital in Loveland, Co. and work at Medical Center of the Rockies (MCR),and I helped open the new Greeley Hospital (GH) and have been working there since 4/21/2019.

2016 - 2018 Vitality Healthcare – Loveland, Co. (Now called Phoenix Healthcare) Partnered with team of registered nurses to achieve overall well-being of all patients. Completed all daily living tasks to enhance the quality of life of elderly patients. Interviewed pts and assessed needs, ordering supplies, Assisted patients with bathing, dressing, hygiene and grooming. Ensured safety and well-being of patients. Delivered in-home care to disabled children and adults. Documentation and record keeping, assisted with care plans, transportation, and money transactions as well, responsible for assessing patient condition and Report any changes or abnormal findings.

2016 HOSPITAL/REHAB/NURSING HOME, Estes Park Hospital/Medical Center, Estes Park Co-- working as a cna providing all aspects of patient care, taking vitals, recording I&O, transfers, positioning, documenting/data entry, height, weight, admits/discharges, glucose, wound vacs, catheters, re-stocking supplies, other cna duties as assigned.

2011-2013 TOTAL PATIENT CARE/HOSPITAL/EKG"s/ BEHAVIORAL HEALTH TECH/PSYCH Haven Behavioral Care hospital, Thornton Co. Provide all patient care as well as transfers in a locked psychiatric unit, assist with admits and discharges, obtain vitals, perform EKG"S, work with various mental and behavioral disorders, provide 15 min.checks, fall risks, work with very unpredictable/violent/ dangerous people* Helped develop and implement new safety measures.

2007-2008 HOSPITAL/OPERATING ROOM/PSYCH/UNIT SECRETARY/TOTAL PT CARE - Porter Adventist Hospital, Denver Co. Float throughout hospital on all units performing all duties of a CNA,accept various assignments and perform related tasks for each unit. Obtain vitals, EKG"S, glucose testing, bladder scans, I & O's, height weight, pt. history,document safety, security, fall risks, adl's accurately and on time, assist with application/removal of various drains, machines, and equipment. 2007-2008 HOSPITAL/MEDICAL/SURGICAL/TELEMETRY/OB/REHAB Estes Park Medical Center & Prospect Park Living and rehab Center. Estes Park, Co. work all areas of the hospital, perform ekg's, glucose testing, bladder scans, set-up and apply holter monitors and telemetry units, obtain pt. info. vital signs, I & O, assist with admitting/ discharging of pts., provide transport to and from all other areas, other various duties in the emergency room, monitor psych patients, as well as drug and alcohol addicted patients.

2006-2007 HOSPITAL/ICU-CCU TECHNICIAN/UNIT SECRETARY/PHLEBOTOMY Banner Health, North Colorado Medical Center (NCMC)-Greeley, Co. Provide total care for patients that are critically ill/injured, Work with multiple lines/machines, assist with order/stock medical supplies, maintain and check code carts, respond to calls/alarms, Meditech computer charting program Perform delegated tasks which require additional training/certificates such as sterile process, sterile/IV dressing changes, obtaining EKG's, blood draws from vein & arterial lines/cultures, prepare pressure transducer system, mechanical ventilation, * Helped develop & implement new cost saving & safety guidelines for medical supplies.

2005-2006 HOSPITAL/ACUTE CARE/MEDICAL TELEMETRY/TOTAL PT CARE Poudre Valley Hospital (PVH), Ft Collins, Co.* Selected to train/guide/educate new employees.

2005 PHLEBOTOMIST/LAB ASSISTANT/CUSTOMER SERVICE/ CLERICAL FRONT DESK/INSURANCE/BILLING/CODING Quest Diagnostics laboratory @ Saint Anthony Central hospital, Denver Co. Float 502 bed hospital performing venipuncture and collecting specimens Also worked at sister hospital at Saint Anthony North Hospital in Westminster Co.as a CNA

2001-2004 TOTAL PATIENT CARE/PHLEBOTOMY/STAFF TRAINER/CLERICAL/CUSTOMER SERVICE/UNIT SECRETARY- NCMC (North Colorado Medical Center) Greeley, Co. Float to all units providing care* Achieved an excellent rating on all evaluations from nursing staff for 3 1/2 years

EDUCATION: Greeley Central High School-Greeley, Co.- diploma Aims Community College-Greeley, Co.- 1 1/2 years credits towards BSN degree.

LICENSES/CERTIFICATES: Iam a certified CNA/BHT in the state of Colorado. I also have current BLS/CPR through AHA and certificates for medication administration & phlebotomy, as well as extra training in specified areas.

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