*** ******* **

Knoxville, TN *****

C: 865-***-****

addww2@r.postjobfree.com

JENNIFER C. OLSON

SUMMARY I have 15 years of experience as a personal lines insurance professional. I am a customer-focused top producer holding a current TN P&C license as well as Life & Health. I have superior underwriting and customer service skills.

SKILLS & ABILITIES Active Property and Casualty Insurance license as well as Life & Health for the State of Tennessee.

Customer Advocate

Client relations expert

Organized

Self-motivated

Excellent communication skills

Experience quoting with PL Rater

Proficient quoting and writing multiple insurance carriers including Erie, Safeco, Selective, Hanover, Encompass, MetLife and Progressive

Experience with both standard and non-standard carriers

Active member of multiple networking groups

EXPERIENCE Licensed Account Manager, August 2019 – Present Beacon Insurance Advisers, Knoxville, TN

At Beacon I work with both personal lines and commercial lines to quote and write policies for new clients. I also service the needs of existing clients with changes to their policies, claims, billing and account reviews. I write with multiple carriers including Selective, Safeco, Hanover and Encompass. Licensed Insurance Producer, February 2019 – August 2019 Allen Insurance Agency – Knoxville, TN

At Allen I worked with both personal lines and commercial line clients. I quoted and sold new clients as well as serviced the needs of existing clients with policy reviews, changes and billing questions. I wrote with multiple carriers including Erie, Safeco and Foremost.

Trade Director, September 2017 – February 2019

ITEX – Knoxville, TN

I left Answer Financial to work with ITEX, our family business. ITEX is a national franchise in the barter business. I was needed to step in when a key employee stepped down. As Trade Director I worked with over 250 local members and 16,000 national members to help them buy and sell in the ITEX marketplace. We sold the business in 2017, but I stayed on as Trade Director with the new owner until February 2019 when our sale obligations were completed. I then returned to the insurance industry.

Page 2

Licensed Property & Casualty Sales Agent, Nov 2016 – September 2017 Answer Financial Insurance - Knoxville, TN

As a Sales Producer for the non-standard auto division, I was responsible for quoting and issuing policies for customers in 48 states who, for various reasons, did not qualify for insurance in the standard market. I quoted and wrote with multiple companies including Dairyland, Progressive, Bristol West, Foremost, and Aggressive among others.

Licensed Property & Casualty Sales Agent Oct 2005 to Aug 2016 Travelers Insurance Co - Knoxville, TN

I started at Travelers as a customer service agent responsible for servicing existing customers by answering coverage and billing questions and making changes to their policies. In 2008, I moved to the sales department where I helped potential customers by identifying their coverage needs and quoting policies that would best serve those needs. I worked with people from all over the country and was proficient in different auto insurance coverage requirements and options for each of the 47 states for which I held a license. I especially enjoyed quoting homes, both owner occupied and rental properties. I also worked with existing customers by quoting and issuing additional policies.

EDUCATION English

University of Georgia Athens, GA, USA

General Studies

Kennesaw College Atlanta, GA, USA

General Studies

Winthrop College Rock Hill, SC, USA

COMMUNICATION I have exceptional communication skills with potential new clients and current customers. I enjoy educating my clients about their options so that they can better understand the coverages that are available to them in order to make an educated decision about what is best for their family’s needs.

ACCOMPLISHMENTS I consistently qualified for monthly sales bonus. I was recognized as an "Emerald" level sales agent at Travelers with over 2000 policies sold. I served as a resource to other agents quoting jewelry policies due to my past experience in the fine jewelry industry. REFERENCES UPON REQUEST

Contact this candidate