Anna S. Cornwell
********@**********.***
Organized, reliable, and versatile administrative assistant with over 37 years of experience in administrative/clerical support
Skills & Expertise
Computer Literacy New Account Opening Telephone Skills
Receipts/Disbursements Mail Procedures Multi-tasking
Business Correspondence Organization Office Support
General Business Operations Customer Relations Financial Markets
Professional Experience
First Community Bank
August 2019 to June 2020
Performed deposits/withdrawals, worked night drop deposits, issued official checks, processed cash advances, issued replacement debit cards; backup vault teller;
open new deposit accounts (DDA and time) and followed up with customers to ensure that everything related to that account (debit card, online banking, etc. was working as promised); assisted customers with questions and proactively offered solutions to their banking needs; other responsibilities included referral opportunities and customer referrals to the appropriate lines of business or products
PEPSI Bottling
June 2019 to August 2019
Did inventory of Pepsi products before they went on the truck for delivery and inventoried any remaining product from truck at end of day that was not sold. Kept various log information of the drivers. Other duties as assigned.
Jeffrey D. Murray & Company
May 2018 to June 2019
Provided administrative support to the stock broker; opened new accounts and processed the necessary paperwork; receipts and disbursements; greeted and welcomed clients; telephone skills; operates most office equipment proficiently; prepares outgoing mailings; receives incoming mail; managed the office in the absence of broker.
Benjamin F. Edwards & Company
November 2009 to May 2018
Provided administrative support to the stock broker; opened new accounts and processed the necessary paperwork; receipts and disbursements; greeted and welcomed clients; telephone skills; operates most office equipment proficiently; prepares outgoing mailings; receives incoming mail; managed the office in the absence of broker.
A.G. Edwards & Sons
May 1999 to November 2009
Provided administrative support to the stock broker; opened new accounts and processed the necessary paperwork; receipts and disbursements; greeted and welcomed clients; telephone skills; operates most office equipment proficiently; prepares outgoing mailings; receives incoming mail.
Bank of Tazewell County (now National Bank of Blacksburg)
June 1981 to May 1999
Provided clerical support to the trust officers; opened new accounts; receipts and disbursements; prepared agenda and follow up minutes for the Trust Committee; greeted and welcomed clients; telephone skills; managed and balanced stock inventory; upon request assisted in the Audit/Compliance Department with typing of confidential reports and also the Bookkeeping Department with client statements.
Education
American Institute of Banking
General Banking Diploma
1992
Southwest Virginia Community College
Associate in Applied Science
Secretarial Science
1981
Tazewell High School
Tazewell, VA
1978
References
Jeffrey D. Murry
Stephen R. Barrett
Lynn H. Christian