Aurora Asuncion R.

Tongzon, RN

Experience

April 2020–Present

Healthcare Virtual Assistant • Hello Rache

-Acting as phone receptionist to a busy endocrinology clinic.

-Doing prior authorization through covermymeds portal.

-Uploading documents to the patient’s charts in the EHR, Practice

Fusion.

-Transmitting routine prescription refill requests.

-Other general back office administrative task such as email support,

fax management.

April 2016–January 2020

Nurse • Dr. Lim Clinic and Hospital

September 2013–February 2016

Customer Representative • E-Business

-Assisting customer to their financial account and walking them

through the process.

-Approving their application and verify the bank approval to process

their payments.

August–September 2013

Pharmacy Assistant • Watson’s

-Assisting customer with their needs.

-Dispensed the right drug, the right dose and reading they’re

prescription.

Education

Southwestern University, Cebu Philippines

• College of Nursing 2008- 2012

Hilongos National Vocational School, Leyte Philippines

• 2003-2007

Hilongos South Central School, Leyte Philippines

• 1998-2003

Skills

To coordinate with the Department Manager to ensure that the quality

standards are met. To harness professionalism.

Healthcare Virtual Assistant Skills:

1. Live Charting, live scribing of SOAP note, sending referral request

composing Medical/Physician Letters.

2. Administrative roles such as: Chart management, preparation of

Charts, updating Charts, Prior authorization, uploading of charts from

Updox to EHR such as Practice Fusion, Scheduling Appointments,

Phone calls, Medical Records Request-Sending/Responding

3. Medical Transcription: Transcribing, Editing and Proof reading

utilizing AHDIBOS.

Others:

1. Summary of Records.

2. ICD 10 Coding

3. Insurances/Medical Claims etc.

4. Prescription refills.

5. Utilizations

6. Medical Billin

References

Mrs. Marilit C. Villanueva, RN Head Nurse 1

093********

Ms. Gemelee Grace Solera, RN Nurse

091********

Ms. Marianne L. Lagumbay Nurse

099********

Banban, Lila Bohol

Philippines,6304

+639*********

addwvf@r.postjobfree.com

Skype ID: atchtongzon17

Contact this candidate