MICHAEL A. NEFF
Vermilion, OH, ***** (Planning to relocate closer to Elyria, OH)
Phone: 440-***-**** addwvc@r.postjobfree.com
PROFESSIONAL SUMMARY
Fast learning, motivated leader who works well with everyone and enjoys a challenge. Successful experience for over 8 years in dispatching, logistics, trucking operations, and in customer support and relations. Veteran with demonstrated proficiency with computers, troubleshooting abilities, and administrative office skills.
EXPERIENCE
Subcontracted Medical Billing and Coding Specialist- Superior Solutions LLC, Amherst, OH Mar 2019- Present
Perform medical billing and coding and accurate data entry for numerous doctors’ offices
Ensure quality control by checking that the doctors put the correct coding in with the correct procedures
Successfully trained in this completely new field in a week
Manager/Dispatcher/Driver- Sunshine Cab Co., Vermilion, OH (Home company based out of TN) Aug 2018- Mar 2019
Managed local taxi service for Norfolk Southern Railroad employees from one train to another
Helped with driving, ensuring safety of my occupants, and maintaining the van
Trained on the dispatch procedures and management of company when they entered into this area
In charge of hiring, firing, and training 5 employees and handled payroll
Operations Manager- Paybak Trucking, LLC, Vermilion, OH Oct 2013- Aug 2018
Increased company profit from $500,000 to 2 million in profit
Managed the day-to-day operations of the company such as the hiring/firing, disciplinary actions, job reviews, taxes, payroll, permitting, safety, and dispatching of all the 10 trucks single handily
Reviewed driver logs, trip sheets and worked with our garage staff on equipment needs
Dealt with Bills of lading and scheduled pick-up and delivery services to a variety of customers/vendors
Acted as Safety Officer implementing all safety procedures and rules to ensure compliance with ODOT
Participated in physical inventories and monitored changes in customer shipping procedures such as packaging changes, shipping time changes, ship day changes and carrier changes to ensure that customer requirements are met
3rd Shift Supervisor- Prestige Delivery Systems, Garfield Heights, OH Feb 2010- Oct 2013
Handled the dispatching, GPS monitoring of loaded trucks, along with data entry and calling of dispatched trucks
Our company delivered everything from prescriptions to Amazon deliveries so did lot of inventory and checking in all the boxes
Tier 2 Tech- Telsource Corporation, Strongsville, OH 2005- 2010
Worked hand in hand with our field techs troubleshooting their issues on sites, as well has troubleshooting internet and pc issues with our hotel contracts
MILITARY SERVICE
U.S. Army, 1996-2001 (31 Romeo Class)
Team leader (E4) of a communications team. Helped provide a secure network for the forward command units to communicate. I held a top secret security clearance, received multiple awards and citations for leadership, attitude, and mission success. I was also honorably discharged.
EDUCATION
ITT Technical Institute (2003-2005) Associates Degree in Computer Networking
Lorain County Community College (2001-2003) Associates Degree in Communications