KIM EKEN
Fargo, ND *****
************@*****.***
• 13+ years experience managing a multi-agency insurance office.
• 13+ years experience handling office finances.
• 13+ years experience in customer service.
Office Manager/Agent
CJ Lofgren Insurance - Ada, MN
July 2005 to March 2019
• Maintain company financial books with Quickbooks.
• Maintain, organize, and update client paper files.
• Create, organize and update client computer files.
• Make policy changes as per client request.
• Work daily with Grinnell Mutual, Progressive, Halstad Mutual, Flom Mutual, and North Star insurance companies.
• Create and maintain client computerized billing files
• Create and maintain office file retention schedule.
• Maintain insurance license in both Minnesota and North Dakota with continuing education classes.
• Greet customers, and answer phones/emails.
• Maintain clean and friendly office building.
Clerk
Ada Country Store
July 2012 to November 2018
• Prepared food for customers.
• Managed store till and assisted customers with ATM transactions when necessary.
• Stocked, organized, and maintained store shelves.
• Maintained a clean store.
• Assisted customers with other needs when the need arose. Librarian
Norman County East High School
September 1999 to May 2005
• Supervised make-up tests.
• Tutored students with homework during free periods.
• Cataloged library books, magazines, and other media.
• Maintained cleanliness within the present library media collection. WORK EXPERIENCE
High school or equivalent
Accounts Payable
Billing
Payroll
Quickbooks
Data Entry
Payroll
Receptionist
Quickbooks (7 years)
Microsoft Excel (10+ years)
Billing
Outlook
Typing (10+ years)
Office Management (10+ years)
Microsoft Office (5 years)
Bookkeeping
Scheduling
Word (10+ years)
EDUCATION
SKILLS
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