Human Resources

Location:

Posted:

June 18, 2020

Anna Henson

Education

Auburn University Auburn, AL May 2020

Bachelor of Science in Business Administration

Major: Management Minor: Human Resources

• Awarded Dean’s List: Fall 2015, Spring 2016

Experience

TJ Maxx Opelika, AL May 2019 – present

Customer Service and Cash Office Associate

• Promote rewards credit card program to customers in a fast-paced environment to meet daily company and store goals

• Engage with customers to help with their purchases and solve any issues with enthusiasm

• Accurately balance daily store cash and credit totals

• Ensure cash office paperwork is completed and filed properly by paying attention to detail

Third Lens Ministries Auburn, AL September 2019 - December 2019 Recruiting Intern

• Responsible for expanding recruitment efforts to over 20 universities outside of Auburn University

• Edited internship job listings and posted them to online recruitment site

• Reviewed online applications and resumes to find potential candidates

• Communicated with potential candidates through email and phone calls throughout the recruitment and interview process

• Scheduled interviews between candidates and the hiring manager

• Collaborated with HR team members to develop recruitment plan and timeline AMC Theatres Opelika, AL January 2016 – May 2019 Manager

• Transitioned from Crew Lead to Manager with human resources and financial responsibilities

• Reviewed applications to then schedule and conducted interviews

• Administered new hire on boarding process and completed all new hire paperwork

• Ensured all new employees completed both online training and on-the-job training

• Responsible for accurately processing daily cash totals and theatre balances during opening and closing shifts

• Supervised a team of 25 employees to achieve theatre and company goals

• Coached employees in multiple departments to increase interdepartmental efficiency by staying up to date on any new training or programs

• Resolved customer issues and complaints in a diplomatic and friendly manner

• Awarded Employee of the Month: June 2016, April 2018