Melyssa Zierk

**** **** ***.

Kenosha, WI

224-***-****

DENTAL ASSISTANT

Performance Summary: Energetic, self-motivated dental assistance professional with 10 years’ hands-on experience in 4-handed dentistry, radiology, laboratory, sterilization and clerical duties. Proven record of managing patients utilizing exceptional communication and customer service skills. Demonstrated ability to relate to patients from diverse backgrounds and different age groups.

RELEVANT SKILLS

Laboratory

• Well-versed in preparing and maintaining instruments, equipment, and materials for dental procedures

• Demonstrated ability to prepare and mix dental filling

• Track record of providing patients with information about ongoing procedures and preparing them for treatment

• Well-versed in setting up x-rays and other dental tests Clerical

• Highly skilled in greeting patients, managing appointments and keeping treatment records

• Adept at ordering dental supplies and maintaining stock

• Proficient in reception, record-keeping and general office procedures SPECIAL

KNOWLEDGE

• Sterilization • Biohazard/infection

control

• Instruments and tray

setup

• Dental terminology • Equipment

maintenance

• Managing patient

care

CHAIRSIDE EXPERIENCE & ACHIEVEMENTS

Orthodontic Assistant, Honey/Bard Orthodontics, Gurnee, IL 2008-2011

• Debanding of braces and bands, removal of cement, impressions of retainers, photo’s

• Responsible for full diagnostic records including digital panoramic and cephalometric, photo’s for diagnostic with dolphin software, im- pression for study models

• Sterilization of chairs and instruments

• Welcomed all new patient with a tour of the office and staff introduc- tion

• Filled in at the front office scheduling appointments, answering phone as well as additional tasks on the OPMS computer system

• Head of maintaining OSHA protocols and training.

• Educated patients on oral health.

• Proficient taking impressions, wax bites, pouring models and making retainers

• Marketed for the office in various ways including delivering promo- tions to referring offices, posted patient reviews on Facebook and helped in the office spread a warm and friendly environment for everyone

Dental Assistant, Dr. Fulmer, Kenosha, WI 2007-2008

• Efficiently managed patient care, laboratory duties and assisting the doctor

• Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; assist office manager with patient scheduling, and educate patients on postoperative and general oral health care.

• Maintain clean, sterile and positive environments optimizing patient comfort and safety.

• Worked chairside assisting family dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment.

• Gained experience in exposing fabricating crowns, pouring impressions, trimming models and assisting with extractions, impactions, fillings, implants, local anesthesia and suture placements/removals.

• Expanded Functions Dental Assistant offering excellent clinical and customer relations skills gained through experience within high-volume dental practices. Display a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers. Efficient and precise in chairside dental assisting. Dental Assistant, Affiliated Dental Specialists, Gurnee, IL 2003-2006

• Received Coronal Polishing certificate and assisted the hygienists with cleanings on patients.

• Sterilized and disinfected instruments and equipment.

• Prepared treatment rooms, instruments and tray setups for dental procedures.

• Appropriately greeted and prepared patients for treatment.

• Assisted the PEDIATRIC dentist during examinations and treatment procedures.

• Conducted work in compliance with office policies and procedures, safety, OSHA and MSDS guidelines.

• Provided postoperative instructions prescribed by Dentist

• Recorded treatment information in patient records

• Actively participated in the achievement of patient satisfaction and office production goals by working efficiently and providing a high level of patient service.

Additional Skill:

• Attended ADA, AOA and other various credential classes for dental assistants

• Have a very strong work ethic and ability to learn fast

• Most importunely working my ability to work with patients and the of- fice as a team

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