RACHANA SHYAM PILLAI

+1-203-***-**** addwqs@r.postjobfree.com www.linkedin.com/in/rachana-pillai EDUCATIONAL QUALIFICATIONS

Master of Business Administration concentration in Human Resources (MBA) GPA: 3.6/4.0 University of New Haven, West Haven, CT May 2020

Coursework: Management of Human Resources, Multicultural Issues at Workplace, Employment Law

(Indian Student Council - Vice President Graduate Student Council - Senator) Bachelor of Science in Information Technology (BSc) GPA: 6.8/7.0 Mathurdas Vissanji Laherchand Uttamchand Jhaveri Institute, Mumbai, India April 2015 WORK EXPERIENCE

University of New Haven – Center for Family Business: Graduate Assistant Jan 2019-May 2020

● Conducted event planning, organized, and attended monthly business conferences of 15-20 small businesses to help them improve employment efficiency.

● Attended a group of 10 board of advisor’s meetings to record meeting minutes and to suggest topics that can help small family businesses.

● Conducted surveys and analyzed data regarding conference topics that would help family businesses.

● Administered performance evaluations of members for each conference.

● Assisted in accounting functions such as preparation of member invoices, expense reports.

● Worked with a diverse group of 12 students on a Diversity & Inclusion project created to make the campus more inclusive, to involve different perspectives on diversity & inclusion and issues faced by them owing to their diverse backgrounds to improve student experience at the University. Z M Shaikh & Associates: HR Intern Jan 2018-June 2018

● Assisted the hiring manager in talent acquisition lifecycle by reviewing resumes, short listing candidates, scheduling interviews and helping with the onboarding process for 50-60 candidates.

● Completed the onboarding process by creating, obtaining and sending signed offer letters to selected candidates.

● Identifying portals that could be publicized for internship opportunities.

● Performed research and assistance for HR projects like enhancing the recruiting process, obtaining feedback and considering training for employees.

● Assisted in maintaining data based on employee performance & records. HERE Technologies, Pvt. Ltd, Mumbai, India: GIS Analyst Dec 2015 – April 2018

● Developed and customized navigational maps for North America and Western European countries as per client and project requirements.

● Provided support in building project reports & specifications.

● Developed an idea to save 20% production time by implementing quality checks within the tool itself.

● Trained and helped new hires with the onboarding process, tools like Asset Viewer, Map Creator, EGIS and ATLAS database.

● Developed workflows, tableau and dashboards for the team to work on.

● Scheduled team meetings and monthly country specification training for the team.

● Generated exception reports weekly for quality purposes. RELEVANT PROJECTS

Project Title: Webster Bank – Shared Live Client Experience Jan 2020- May 2020 Course: Strategic Management – University of New Haven

● Engaged with the company’s executives to gain understanding of the company’s mission and vision.

● Analyzed its current situation (internal and external environments), and identified the potential product gaps.

● Provided the company with strategic insights and suggested solutions that could help them give an efficient omni-channel approach to their investment clients. Project Title: Graphology – Recruitment Tool May 2019 Course: Management of Human Resources – University of New Haven

● Implemented graphology on how companies can give recruiting a new outlook based on a person’s handwriting.

● Analyzed positive and negative qualities of a person through handwriting that can be useful for understanding their personality traits.

● Researched and conveyed how it can save 40-60% of time and money for companies. SKILLS

Microsoft Office G-Suite Event Planning Project Management Employee Relations Scheduling R Studio

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