Sales Customer Service

Timeyin Oshi

addwqn@r.postjobfree.com • +44-074********

Sales Operations Management / Revenue & Profit Optimisation / Customer Service Management Sales Forecasting & Budget Planning / Business Development & Growth / Account Management & Development Accomplished professional with 10+ years’ experience in maximising sales opportunities, managing key accounts, and driving business and customer service success, while directing teams towards goals realisation within fast-paced environments. Adept at maintaining broad knowledge of products, competitors, and general markets to ensure business superiority and satisfy sales objectives. Comprehensive background in securing market share, strengthening long-lasting relationships with clients and key accounts, and leveraging market opportunities to expand business territories and generate profit margins. Supportive leader and team builder with robust skills in developing a culture of teamwork and continuous improvements and performing well under complex situation.Target-oriented individual with expertise in assessing problem areas and offering recommendations to increase efficiency and productivity. Demonstrated capability to lead complex, and high capital businesses with limited resources, budget, and staff, while working well under pressure. Areas of Expertise:

● Product Development & Innovation

● Cost Reduction & Minimisation

● Marketing Planning & development

● Networking & Relationship Building

● Contract Negotiation & Development

● Market Opportunity & Financial Analysis

● Process & Performance Improvement

● Budget Forecast & Management

● Vendors / Suppliers Management

● Team Building & Leadership

Professional Experience

Uber. – California USA

General Manager (2016 to 2020)

Increased company profit margins by $36M and market penetration by 150 % through maximising products and services sales through formulating and executing creative online marketing plans and campaigns, while supervising 300 employees. Earned client satisfaction and trust by resolving multiple customer issues through analysing root cause and promptly taking actions, while representing Uber in conferences, meetings and industry events. Ensured successful delivery of projects by leading and guiding C level executives at key points. Provided top-notch assistance by correctly and timely forecasting pipelines and leading all key sales metrics in a professional manner. Cultivated strong working relationships with decision-makers and stakeholders within customers’ business by recognising for providing suitable recommendations and resolving clients’ business and brand problems. Flourished and improved oral and written communication, presentation, gravitas, and client-centric expertise and proficiencies by efficiently overseeing all operations. Selected Contributions:

● Attained optimal results by selling the Uber portfolio of solutions to medium and large enterprises globally.

● Played an integral role in ensuring high-level efficiency and quality of work and services provided to customer in compliance with clients’ commercial goals.

● Drove company towards development through amplifying business sales by 250 % year to year since 2012.

● Augmented company sales from 25-38 %by managing integrated acquisitions and securing businesses. Airbnb – Manilla, Philippines

Vice President Of Sales (2012 to 2016)

Contributed in business success by selling Infrastructure software and databases, nurturing long-lasting relationships with existing customer base, key accounts, suppliers, and partners, and targeting potential new clients, partners, and suppliers.

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ORITSE TIMEYIN

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Realised company goals by leveraging new business in existing accounts, identifying and targeting new markets sectors, and facilitating in successfully negotiating contracts with customers and vendors on suitable terms. Cultivated and maintained strong working relationships with clients by identifying and fulfilling customers’ requirements and demands. Utilised strong presentation and communication capacities and professional abilities while delivering thorough presentations for prospective client on targeted product marketing, while attending multiple seminars, trade shows, and marketing activities. Selected Contributions:

● Supported top management in decision making by evaluating lucrative market opportunities for products and services development in local markets and delivering important information regarding competitors working.

● Played an integral role as a main and primary contact in establishing new business opportunities in the UK prison service and private outsourcers by creating effective policies and procedures.

● Accomplished organisation international targets by 200 % and enlarging annual revenue of $45M throughout America area.

Facebook – Manilla, Philippines

Global Head Of Sales (2008 to 2012)

Enlarged productivity of sales methods and tactics, developed efficient sales cycle, prepared accurate job descriptions, and established standards for client relationship management to accomplish business gaols. Improved highly performing sales force by proposing attractive compensation, desirable benefits packages, and performance-oriented and sales-incentive programmes while expanding business sales department from 10 to 100 workers. Aided management in devising strategic plans and procedures and forecasting EMEA investment planning for Global Commercial Card Services Business by providing detailed analysis and results and conducting month-end evaluation of YTD efficiency metrics and opportunities.

Selected Contribution:

● Achieved company objectives and targets by supervising all aspects of European projects and generating impactful analytics and Insights throughout EMEA.

Additional experience as Sales Specialist at high growth organisation. Educational Background

Uxbridge Bachelor In Management

Professional Development

Buyer-Seller Relationships Train the Trainer Fair Hiring Practices Prevention of Harassment Policies Sales Processes Best Practices in Cellular Management

Languages Skills

English (Fluent) German (Basic)

Awards & Recognitions

Largest Single Deal Secured 5 Million GDP of New Business Recognized as a Member of The Shining Star Club for Routinely Exceeding Quotas.

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