BELKIS PAGUAY
**** ******* **** **., ******* Branch, GA 30542 · Cell: 770-***-****
Email: ***************@*******.***
OBJECTIVE
Organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, advance practice providers, and other medical staff to facilitate patient-focused care.
EXPERIENCE
STAY-AT-HOME PARENT, 2008 – present
Spend years parenting and now eager to return to pursuing employment in healthcare.
In that time: Networked with other stay-at-home moms, volunteered at local churches, and
school fundraisers.
MEDICAL OFFICE ASSISTANT, Longstreet Clinic, Gainesville, GA, 2007 – 2008
Provided excellent customer service to all patients by knowledgably answering questions,
proactively solving problems, and creating a welcoming environment.
Received and registered patients presenting at the clinic.
Answered telephones and directed calls to appropriate staff.
Completed insurance and other claim forms related to billing of clinic visit.
MEDICAL ASSISTANT, Internal Medicine, West Palm Beach, FL, 2006 – 2007
Performed administrative and certain clinical duties under the direction of a physician.
Duties included scheduling appointments, maintaining medical records, billing and coding for
insurance purposes.
Prepared and administered medications as directed by physician.
Prepared treatment rooms for patient examinations, keeping the rooms neat, and clean.
Recorded patient’s medical history, vital signs, medications, and allergies in patient chart.
Showed patients to examination rooms and prepared them for the physician.
MEDICAL OFFICE ASSISTANT, Infection Disease, West Palm Beach, FL, 2005 – 2006
Performed the full range of receptionist, appointment scheduling, record keeping, and
miscellaneous clerical duties within the office.
Took patient's messages, provided instructions to patients according to physician orders,
and established guidelines.
Collected insurance information, entering patient demographics accurately, authorizing and
collecting charges for current and future visits.
EDUCATION
MEDICAL OFFICE CERTIFICATE, Franklin Career Institute, Hempstead, NY, 2003 – 2005
SKILLS
Knowledge of HIPPA regulations
Excellent customer service
EMR software
Bilingual (Spanish)
MS Office (Word, Excel, Outlook, PowerPoint
Medical terminology knowledgeable
References provided upon request