BERNARDE UDO, RN. MSN FNP-C
**** ********* **, ******** **. 95206 · 650-***-****
addwnf@r.postjobfree.com
Objectives
Certified Family Nurse Practitioner with over 25 + years of experience with oversight responsible position in the clinical operations of a multi-facility organization; where skills and expertise gained in the last twenty-three years doing hands-on clinical practice, management, and conceptualization/ implementation of policies and procedures can be utilized for the benefit of the community to be served
Skills and Knowledge
oKnowledgeable of the Hierarchical condition category (HCC) risk adjustment model by CMS
oICD 10 coding
oAudio/Visual Telehealth communication
oOperational, running the business day to day
oStrategic, planning with emphasis on value-based contracting
oContract development based on Pay-For- Performance model
oEstablished effective provider relations as well as provider services
oMonitor ongoing clinical improvement based on provider data management systems
oProfessional, supporting clinicians
oInspiring and empowering others
oSet values and engendering respect
oClinical Director of Nursing
oExecutive Director Home Health
oState, Federal, and local government representation
oAdministrator and Case Manager,
oClassroom instructor in nursing and Clinical setting
oManaged Care
oSkilled Nursing and Rehabilitation,
oAcute based Long-Term Care
oContract negotiation and credentialing
oIndependent, Assisted, and Skilled/Rehabilitation, Memory Support.
oHealth Care Consultant
oBudget and Financing
oHospitals and Clinics
EXPERIENCE
JULY 2019 TO MAY 2020
NURSE PRACTITIONER
ALLCARE IPA HOSPITALIST GROUP MODESTO
Performing health assessment, diagnosis, and preventive health measures with prescribed guidelines and physician instructions.
Provide patient education and counselling in areas of health promotion, maintenance, and disease prevention.
Orders, interprets, and evaluate diagnostic test to identify and assess patient’s health problems and health care needs
Prescribed medications or other form of treatments
Formulate and documents care plan with ICD 10 coding /HCC
Discuss case with the physician.
Patient visit via Audio/Visual Telehealth communication
Performing other duties as assigned and per scope of services.
APRIL 2019 TO JULY
RN CASE MANAGER
COMPASSIONATE CARE HHA
Admit patients to Home health Service, performing physical assessment, and treatment, ordering supplies and care coordination with family and Pt. Primary care physician.
Provide patient education and counselling in areas of health promotion, maintenance, and disease prevention.
Attend and participate in IDT meetings
Performed all other skilled service per patient plan of care
Follow companies’ policies/procedures.
APRIL 2018 – MARCH 2019
EXECUTIVE DIRECTOR OF PATIENT CARE SERVICES,
HEALTHY LIVING AT HOME MODESTO LLC
Responsible for the operations and clinical
Oversight of the Agency and Regulatory compliance
Responsible for the successful negotiation and management of designated payor HMO agreements. Accountable for contract modeling and analysis for HMO contracts.
Analyzes contract performance and responds quickly and effectively to significant trends.
Participates in developing, evaluating, and implementing strategies for ensuring profitable payor relationships to achieve HLH’s objectives.
Develops and maintains productive working relationships with internal and external customers.
Monitors industry trends to identify opportunities and potential problems for HMO contracts.
Researches options for participation in new managed care contracts.
Acts as a liaison, developing strong interdepartmental working relationships with senior management, department administrators, physicians, etc., for designated service line(s) regarding the relationship with HLH and affiliated Physician Network members.
APRIL 2017 – APRIL 2018
FAMILY NURSE PRACTITIONER
CENTRAL CALIFORNIA SURGICAL CENTER MODESTO
Performing physical assessment, diagnosis, and treatment, ordering and interpreting diagnostic test.
Provide patient education and counselling in areas of health promotion, maintenance, and disease prevention.
Physical assessment for pre-op bariatric patients and post op care.
Performing other duties as assigned
JUNE 2016 - MARCH 2017
PATIENT CARE QUALITY AND REGULATORY COMPLIANCE DIRECTOR,
HOME HEALTH RESOURCE GROUP FOR HOME HEALTH AND HOSPICE, BURLINGAME CA
Responsible for the operations and clinical compliance of both home health and Hospice Agency, implementing systems and supervising the clinical staff and services.
Responsible for the Agency OBQI and QA program, Receiving OBQI reports and preparing best practice for the staff to ensure the quality of service.
Responsible for Agencies Survey readiness and maintaining compliance
Provided Clinical oversight for Private Insurance patients attributed to the medical group
Reached out to members with gaps in care for follow up visits.
Act as a clinical resource for members to be able to navigate the healthcare system
Provided education on disease process, management, and treatment plan.
Consistently conduct utilization review and participated in discharge planning
Function as Transition Nurse from the hospital back to community and coordination of care
Work closely with physicians and other care coordinators to facilitate the efficient patient transition to their home and community
JANUARY 2007 – JUNE 2016
ADMINISTRATOR & CEO
MANAGED CARE AT HOME, LLC MILPITAS CA
Maintained the efficiency of the health care services provided in the facility.
Oversaw the needs of the staff and prepared orientation classes for those who join the facility.
Trained staff ensure all the educational needs of the team are met.
Administered human resources policies such as salary administration, managing the performance of the staff and complying with the government regulations.
Helped the staff by providing a dynamic atmosphere of work.
Ensures that the staff is working in compliance with the State and Federal Laws.
Evaluated staff productivity
Monitored the existing systems, audited the files and charts to assure that objectives and efficiency are maintained.
Developed and prioritized the programs and reviewed them daily to ensure effectiveness and compliance
Evaluated and reviewed all the incident and accident reports of the facility.
Assisted in the development of various policies and procedures to achieve the objective of the facility
Analyzes contract performance and responds quickly and effectively to significant trends.
Participates in developing, evaluating and implementing strategies for ensuring profitable payor relationships to achieve MCAH’s objectives.
Develops and maintains productive working relationships with internal and external customers.
Monitors industry trends to identify opportunities and potential problems for HMO contracts.
Researches options for participation in new managed care contracts.
Responds to physician concerns relative to contract pricing, cost, managed care, etc.
Acts as a liaison, developing strong interdepartmental working relationships with senior management, department administrators, physicians, etc., for designated service line(s) regarding the relationship with MCAH and affiliated Physician Network members.
FEBURARY 2007 – NOVEMBER 2009
FAMILY NURSE PRACTITIONER
JUMP START MEDICINE, REDWOOD CITY CA
Assisted patients to lose weight by designing a program for each patient to help jumpstart rapid progress towards their weight goal
Conducted weekly evaluations and one on one check ins
Administered injections, prescribed appetite suppressants
MAY 2005 – DECEMBER 2006
DIRECTOR OF NURSING
CANAAN HEALTHCARE CENTER, MENLO PARK CA
Enlisted to assist in the start-up of this 169-bed skilled nursing and rehabilitation facility that transitioned to a new ownership. The interim assignment ended into a permanent appointment as Assistant Administrator concurrent to be the Director of Clinical Services.
Prepared the facility for the licensing and certification survey, directed an overall assessment of all residents to establish baseline conditions and functionalities, revised policies and procedures of clinical departments to meet licensing requirements, and upgraded nursing skill level of all staff. Successfully passed the surveys with minimal deficiencies after 40 days of preparation
APRIL 1999 – MAY 2005
DIRECTOR OF NURSING
SAN MATEO GENERAL HOSPITAL, SAN MATEO CA
Promoted to this position after two years of designation in the long-term care component of this 345-bed acute facility. Spearheaded all quality assurance measures, oversaw strict compliance of all State, Federal and JCAHO regulations; prepared and passed all certification and accreditation surveys, developed policies and procedures to keep up with the ever-changing directions of healthcare regulatory agencies.
EDUCATION
Master of Science in Nursing, August 2002- Samuel Merritt College, Oakland, California
Master of Science Family Nurse Practitioner August 2002- Samuel Merritt College, Oakland California
Bachelor of Science in Nursing August 1994- Clarkson School of Nursing, Omaha, Nebraska
Licenses & Certification
California State Board of Family Nurse Practitioner # 13952- 2002
American Academy of Nurse Practitioner National Certification #F12190446
California Board of Registered Nurse # 506436- 1994
Furnishing Authority for California Board of Nursing/DEA
Certified CPR/BLS- American Heart Association
ACHIEVEMENTS
Enlisted to assist in the start-up of this 169-bed skilled nursing and rehabilitation facility that transitioned to new owner. The interim assignment ended into a permanent appointment as Assistant Administrator concurrent to be the Director of Clinical Services.
Prepared the facility for the licensing and certification survey, directed an overall assessment of all residents to establish baseline conditions and functionalities, revised policies and procedures of clinical departments to meet licensing requirements, and upgraded nursing skill level of all staff. Passed the survey within 30 days of preparation
Spearheaded all quality assurance measures, oversaw strict compliance of all State, Federal, and JCAHO regulations; prepared and passed all certification and accreditation surveys, developed policies and procedures to keep up with the ever-changing directions of healthcare regulatory agencies
Provided top-level clinical service to this 74 bed SNF/Rehab facility that successfully passed State and Federal Surveys by ensuring compliance with all regulations, accurate clinical assessments of all residents’ needs, full participation in case management, and implementation of Minimum Data Set (MDS) requirements