NOREEN GORDON

MUTUAL INTERACTIVE XCHANGE, LLC

CONTACT

252-***-****

addwmz@r.postjobfree.com

www.mix-llc.com

PROFILE

I am a seasoned Labor and Employee Relations consultant and trainer. I have vast experience serving in Human Resource Management positions for many Federal agencies. I successfully served as Chief Negotiator on term and mid-term negotiations. I am a subject matter expert on labor law including Family Medical Leave Act, Fair Labor Standards Act, Reasonable Accommodations and Worker’s Compensation. I have provided training to thousands of managers on Employee and Labor Relations topics and EEO practices, resulting in huge monetary savings to the organization. I am experienced in resolving conflict including workplace violence prevention. I use my mediation skills to effectively bring parties back to the table, resolve issues to an acceptable outcome and leave the organization in a better state. I provide expert advice to senior leadership on employee engagement, performance management, handling difficult conversations, and holding employees accountable in a dignified, respectful and effective manner.

SKILLS

TRAINING

FACILITATION

MEDIATION

RELATIONSHIP INTELLIGENCE

LABOR RELATIONS

EMPLOYEE RELATIONS

CONFLICT RESOLUTION

REASONABLE ACCOMMODATION

WORKPLACE VIOLENCE PREVENTION

DIVERSITY AND INCLUSION

MANAGEMENT AND LEADERSHIP DEVELOPMENT

INVESTIGATION

PUBLIC SPEAKING

MENTORING

FAIR LABOR STANDARDS ACT

INTEREST-BASED BARGAINING

FMLA

DISCIPLINE

LITIGATION

CONTRACT NEGOTIATION

EXPERIENCE

Mutual Interactive Xchange, LLC

President, Founder

2/2019 - Present

At Mutual Interactive Xchange, LLC, also known as MIX-LLC, my clients are provided a broad range of customized training in all aspects of labor and employee relations. I provide organizations tools that may be implemented immediately to reduce workplace conflict, improve employee relations, reduce down time, and increase productivity. I provide expert advice to senior leadership on employee engagement, performance management, employee accountability and increased morale. I provide services in person and through electronic means. I am dynamic, perceptive, confident and knowledgeable. With 29 years of relevant Labor-Management experience, serving as a Labor Advocate for ten of those years, I am qualified to provide expert advice to organizations that are ready to take their team to a higher level which will result in increased productivity and an improved workplace. Certified Total Strength Deployment Inventory Facilitator.

MIX-LLC is SAM certified. Women-Owned, Veteran-Owned and Minority-Owned Small Business.

Environmental Protection Agency

Supervisory Human Resources Specialist

6/2013 – 10/2018

I served in various positions within the EPA -Senior Human Resources Advisor, Supervisory Human Resources Specialist, and Senior Labor and Employee Relations Specialist. Served as Chief Negotiator in term and mid-term negotiations. Provided advice and guidance to senior management, executive leadership, supervisors and employees on complex and unprecedented matters including discipline and adverse actions, performance management, and medical determinations. Provided and managed monthly supervisory LER training.

National Institutes of Health

Senior Labor and Employee Specialist

3/2010-6/2013

Served as Chief Negotiator on term contract through Agency-Head Review. Resolved and prevented numerous unfair labor practices. Prepared disciplinary actions on behalf of Management. Served as Chief Negotiator on conditions of employment.

Department of Veterans Affairs

Employee and Labor Relations Manager

2010-013

Served as the Management team member for the Mid-Atlantic Health Care Veterans Integrated Service Network (VISN 6), which covered eight medical facilities. Provided authoritative advice and guidance to the human resources management staff, facility directors and senior staff members on the application and interpretation of rules, regulations, policies related to the administration of the labor and employee relations program.

USDA/ Food Safety Inspection Service

Senior Labor and Employee Specialist

3/2001-1/2009

Represented three districts in all aspects of Labor and Employee Relations. Conducted personnel misconduct investigations. Served as a trainer for new supervisors at the Eastern and Western OPM Centers.

Office of the Adjutant General of North Carolina

State Equal Employment Specialist

1/2000-3/2001

Processed discrimination complaints for the full-time personnel and the traditional airmen and soldiers of the North Carolina National Guard. Provided EEO training to supervisors, commanders, managers, employees, EEO Counselors, and Special Emphasis Program Managers. Provided statistical data to National Guard Bureau (NGB) in accordance with EEOC, DOD and NGB regulations to ensure that all EO/EEO training statistics were captured and maintained.

Social Security Administration/ American Federation of Government Employees

Union Official

1990-2000

Served as a full-time elected officer from 1992 – 1996 with AFGE Local 1923. Served as Steward and Fair Practices Coordinator with AFGE Local 3509 from 1996 to 2000. Interpreted laws, executive orders, regulations, and policies affecting bargaining unit employees. Effectively communicated and negotiated with Management officials of all levels and responsibilities through traditional and interest-based bargaining. Litigated third party proceedings, including EEO and arbitration cases. Served on the agency’s National Affirmative Employment Plan Committee.

Air Force National Guard (ANG)

Cost and Budget Analysis Technician

4/1980 – 11/2002 (Retired) Master Sergeant

EDUCATION

University of Maryland University College

Bachelor of Science, Human Resources Management

2006 - 2009

Defense Equal Opportunity Management Institute

Equal Employment Opportunity Course

2000

Community College of Air Force

Associate in Applied Science, Financial Management

1990 – 1993

ADDITIONAL TRAINING

Total Strength Deployment Inventory Facilitator Certificate 9/2019

Arbitration for Federal Advocates, FMCS - 3/2015

Administrative Investigation Training, FELTG - 10/2014

VISN 6 AFGE Joint Master Agreement Training - 3/2009

DVA Suitability and Adjudication - 7/2009

DVA Developing and Enhancing Mediation Skills - 9/2009

USDA Traditional Negotiation Techniques – 7/2005

USDA Employee Misconduct Investigation – 9/2003

Mediation Training, USDA, Washington, DC 9/2001

Mediation and Conflict Management Skills – Justice Center of Atlanta 09/00

Equal Employment Opportunity Specialist Course – Defense Equal Opportunity Management Institute (DEOMI) 03/00

Noncommissioned Officer Academy – Air University 04/00

Additional training in Total Quality Management, Self-Directed Work Teams, High Performance Teams, Interest-Based Bargaining, Conflict Resolution, Alternative Dispute Resolution

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