Customer Service Representative

Precious Chinenye Onyekwere

Halifax, Nova Scotia

902-***-**** / addwls@r.postjobfree.com

CUSTOMER SERVICE PROFESSIONAL

Experienced customer service professional. Adept in all aspects of office administration and quality customer service. Excellent communication skills, proven ability to interact with customers, co-workers, and management in a professional and friendly manner. Dedicated to providing customer first service in collaboration with customer service team. Easily adapt to a changing environment. Dependable, flexible, and quickly learn new processes and procedures.

CORE COMPETENCES

Office administration

Customer service

MS Office

Team management

Communication expert

Multitasking

Conflict management

Active listening

Great sales

EXPERIENCE / RELATED SKILLS

Communication

Provision of superior customer service, addressing customer concerns in a prompt, efficient, and friendly manner

Effectively communicate by phone, e-mail, and in person

Strong verbal and written skills

Interact with co-workers and clients in a professionally beneficial manner

Office

Multitasking

Perform reception and administrative duties

Direct incoming calls and requests to appropriate department

Processed payments

Provided information to parents regarding children’s educational requirements

Ensure that concerns and issues were directed to the appropriate department, follow-up to ensure that all required information was provided

EMPLOYMENT HISTORY

Junior Accountant. 2019-2020

Silversands Hall School, Lagos, Nigeria.

Cashier. 2018-2019

Alia Jubilee, Lagos, Nigeria

Customer Service Representative. 2016-2018

Divine's Gadgets and Computers Limited, Aba, Nigeria

EDUCATION

Bachelor’s Degree. 2012 – 2016

Michael Okpara University of Agriculture, Umudike, Nigeria.

WAEC (West Africa Examination Council. 2006 – 2012

Adventist Secondary Technical College, Owerrinta, Abia State, Nigeria

References available upon request

Contact this candidate