Employee Relations Manager
Resume:
DR. JESSICA L. HEFFNER, MBA
** ****** **, *****, ** 19504
addwlq@r.postjobfree.com
OBJECTIVE
To obtain a position which allows me grow professionally while mentoring others
EXPERIENCE
City of Reading
Manager of Human Resources 2019 – 2020
Oversight of department of six staff members
Investigations
Resolution of outstanding grievances
Implement and improvement of current practices
Owen J. Roberts School District
Director of Human Resources 2011 - 2019
Responsible for all Human Resource functions
Negotiations
Benefit and salary administration
Worker’s compensation
Legal Compliance
Oversight of School Board agenda preparation
Facilitated HR on the road sessions to promote increased communication among all staff
Recruitment/Retention/Onboarding/Exiting procedures
Training and development
Student teacher placement
Salary and benefit administration
School District of Springfield Township
Director of Human Resources 2010 - 2011
Successfully negotiated two professional contracts
Training and development
Implemented formal department
Employee Relations
Pottstown School District 2006 - 2010
Supervisor of Human Resources
Salary and benefit administration
Implemented Sexual Harassment training for all staff
Facilitated meet and discuss sessions with all nonunion employee groups
Hiring of all non-certificated staff members
Health Network Laboratories 2003 – 2006
Manager Employee Relations
Salary and benefit administration
Leaves of absence
All recruitment
All reward and recognition programs
EEO reporting
EDUCATION
Immaculata University – Ed.D. – Educational Leadership
Alvernia University – MBA – Human Resources Concentration
Albright College – B.S. – Applied Psychology/Organizational Behavior
AWARDS AND ACKNOWLEDGEMENTS
Past President of EPASPA
Past President of Greater Pottstown SHRM
Psi Chi
Alpha Sigma Lambda & Alpha Epsilon Lambda
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