Sap Support
Resume:
JOHN LEO G. SUBIRE
Blk **, Lot **, Jordan Estates Subdivision, Noveleta, Cavite
Mobile No: 091*-***-****
Email Address: addwhf@r.postjobfree.com
OBJECTIVE:
To be able to look for a challenging position utilizing my abilities, skill, knowledge and help in achieving the company’s goals and objectives. All the while, engaging in new challenges and learning experiences to obtain personal growth.
EDUCATION:
Bachelor of Science in Information Technology – Cavite State University, Cavite
April 2016
SKILLS AND QUALIFICATIONS:
Able to build relationship
Articulate in oral and written communication.
Dedicative person and has driven as a hardworking individual.
Team Player
Minimum Supervision needed
Ability to work under pressure
Has knowledge in Microsoft Office (Word, Excel, Powerpoint)
Has knowledge in bFO Salesforce– Used in Order booking process
Knowledgeable in SAP
Knowledgeable in MPCAD Application
Knowledgeable in VANTIVE Application
RELATED EXPERIENCE:
Feb 2011 - Jul 2011
HRD House Resources Development
MPCAD Operator
Designing Japanses houses using MPCAD Application.
Japan - Support
June 2016 - Feb 2018
Convergys Phils – Pasay City
Provide technical support and assistance to clients and businesses regarding hardware and software issues
Tier 1 and Tier 2 support
Returning Outbound calls to customer if needed, (case to case basis)
Global – Support
Feb 2018 – Feb 2020
Order Management Administrator
Order booking process. Received PO from customer’s via bFO and booked orders via SAP Application
Works closely with Fulfillment and Project Coordinators to manage orders and process them in a timely fashion
Sorting of orders (based on PO and Quatation) using bFO nad assigned to specific team.
Email/calling customers regarding orders with price discrepancy.
Processing RMA (Return Material Authorization) request from bFO and then complete the request via SAP
Helps in activating software such as HMI ATV and Medicon PLC Softwares
Australia Support
REFERENCES:
Mylo Espero
Order Management Administratror – Apc by Schneider Electric
Riency Cailes
PZ CCE Lead – Apc by Schneider Electric
John Gerald Abutin
Senior System Developer – Toyota Phils. (Bacoor Branch)
I hereby certify that the above information is true and correct to the best of my knowledge.
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