Nicole Bogacz

Valley, NE *****

addwe0@r.postjobfree.com

402-***-****

Seeking a professional office position utilizing my experience in the field, excellent customer service skills, and ability to prioritize work to meet deadlines, in order to help the company succeed. Ability Summary

• 8 years of Medical Receptionist experience.

• Excellent customer service and communication skills.

• Knowledge of Aprima, Microsoft Excel, Epic, Devero and Vitera Intergy.

• Skilled in posting medical charges and working with medical insurance.

• Very organized and detail-oriented with good time management skills.

• Strong computer and typing skills; excellent phone etiquette.

• Demonstrated flexibility and dedication to team environment. Authorized to work in the US for any employer

Work Experience

Product Demonstrator/ Merchandiser

MILOS TEA COMPANY INC - Bessemer, AL

July 2019 to Present

This is a part-time weekend position. I demo Milo's Tea products at HyVee grocery stores in Omaha and the surrounding area. This requires me to be very social and friendly with my customers, as my final goal is making the sale and showing people the high quality of our product. I also take inventory, restock our product shelves, re order sampling products, complete demo reports and maintain a pleasant working relationship between store managers and our company. Branch Coordinator

Apria Healthcare - Omaha, NE

Present

DME company. I receive, verify and fill RXs from hospitals/Dr. Clinics for medical equipment and oxygen equipment that is charged through patient health insurance. This requires excellent attention to detail and high levels if customer service dealing with doctors as well as patients. HR Assistant/ OASIS Scrubber

Physmed Inc - Omaha, NE

March 2019 to August 2019

My position was shared equally, HR half the day interviewing, conducting orientation, maintaining personnel files to comply with ACHC requirements, completing background checks, creating documents, collecting data., aiding in drug testing, maintaining ongoing TB screens, CPR requirements, etc The other half of the day I scrub OASIS D, Home Healthcare Clinical documentation assessing pts for homebound care. Quality control so to speak, as I check for errors and assess the documentation for completeness to export to Medicare for payment. Billing/Receptionist Float

Heartland Billing (ENT Head & Neck, Omaha Nephrology, Momenta Pain Care) - Omaha, NE February 2018 to August 2018

I floated to multiple Dr offices to help them in their billing department posting charges and was also utilized as a front receptionist checking pts in, taking payment, scheduling apts, registration, medical insurance verifications, prior authorizations.

Medical Receptionist

Omaha Neurological Clinic - Omaha, NE

October 2012 to February 2018

• Welcomed patients and visitors and answered questions or referred inquiries.

• Maintained confidentiality of personal and financial information.

• Ensured protected health information was secured and not left unattended.

• Scheduled appointments, optimizing patient satisfaction, provider time, and room utilization.

• Kept patient appointments on schedule; reviewed delivery compared to schedule.

• Answered patient questions and maintained reception and waiting areas.

• Maintained patient accounts by obtaining, recording, and updating information.

• Gathered third party payment information and records charges.

• Collected and received patient fees, including account payments and copays.

• Collaborated with other health professionals and office personnel. Seasonal Associate

Bath & Body Works - Omaha, NE

November 2011 to September 2012

Set up window displays for B&BW.

For Seasonal changes

For special sales

I also set up some in store displays, but I always did the windows Retail Associate/Customer Service

JCPenney - Council Bluffs, IA

March 2005 to October 2008

I worked in the Men's department, but would be utilized where needed. Put out new merchandise as needed

Inventory

Cashier

Set up displays as needed

Education

None in Metro Community College

Metropolitan - Omaha, NE

May 2017 to Present

High school or equivalent

Skills

• Front Desk

• Epic

• Medical Billing

• Excel (3 years)

• Allscripts (2 years)

• Sage Intergy (6 years)

• Aprima (1 year)

• Human Resources

• ADP

• Scheduling

• Filing

• Accounting

• Employee Relations

• Word

• Data Entry

• Microsoft Office

• Training

• Retail Sales (3 years)

• Merchand (3 years)

• Recruiting

• Payroll

• Customer Service

• Food Prep

• English

• Administrative Experience

• Microsoft Outlook (8 years)

• Account Management (10+ years)

• Communications (10+ years)

Certifications and Licenses

OASIS D

April 2019 to Present

Certified in OASIS D medical documentation for HHC. Assessments

Electronic Medical Records Knowledge — Proficient

April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/share_assignment/s0zro-xi3fb3sfd9 Verbal Communication — Highly Proficient

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/o0xginmisseut-k8 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

After 2008, I was a stay at home mother for a few years until my children started school. After August 2018, I had a considerably hard time securing a new position. I was then on Unemployment for several months.. That is the reason for the employment time gap.

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