Malika Melashenko

Current address: UAE

Phone: +971*********

Email: addwcr@r.postjobfree.com

STRENGTHS

I am positive and results-driven person having a broad Hospitality and office related work experience. I have an eye for detail, with good communication skills and a proven track record of surviving difficult work environment.

CORE COMPETENCIES AND KEY SKILLS

Team Management, People Management, and Result Orientation – being active part of multi-cultural teams to consistently deliver given tasks.

Communication Skills – fluent in English. Close cooperation with the supervisory members of my work place and have experience in the preparation, conduction and implementation of decision-making processes.

CAREER HISTORY

July 2015–

June 2020

Etihad Airways, Abu Dhabi, UAE

Air hostess

Welcoming guests to the aircraft

Hosting guests onboard of international flights, including night and ultra long flights

Ritz Carlton Hotel DIFC, Dubai UAE

Sept 2013 –

October 2014

Hostess- Lounge Bar No5

Taking reservations, arranging seats according to space available and guests preferences, taking part in organizing events of the bar

Welcoming the guests, seating, providing them with information about food and beverages

Taking menu orders, closing checks

Intertools (manufacturer of equipment for the tile, stone and concrete industries), Kharkov, Ukraine

Personal Assistant

Sept 2012 – April 2013

Handling Correspondence

Organising and manning Diaries and making appointments

Carrying out background research and presenting finding.

Liaising with clients, suppliers and other staff.

Monitored the projects budget, design, execution, as well as project launch program.

Assisted/advised on product positioning, sales and marketing strategy.

Responsible for the function of systems and processes on a group basis

Zfort Group (an outsourcing web development, design and consulting company), Kharkov, Ukraine,

Oct 2011 –

Jan 2012

Customer service specialist

Consulting customers on the range of services, dates

Recording inquiries, complaints

Submit collected information to corresponding departments

Translation agency Kharkov, Ukraine,

Feb 2011 –

Oct 2011

Assistant Translator

Assisting in translating documentation, correspondence

Working as interpreter

Japanese cuisine restaurant Yakitoriya, Kharkov, Ukraine,

Waitress

July 2010– October 2010

Suggest food, beverage

Explain how various menu items are prepared, describing ingredients and cooking methods

Take food, beverage orders

Submit the bill, collect payment

ACADEMIC QUALIFICATIONS

Master’s degree in Economics, Marketing and Management of international relations from V.N. Karazin Kharkiv National Ukraine State University, Kharkov, Ukraine

September 2006 – July 2011

PERSONAL INFORMATION

Nationality: Ukraine

Languages: English, Russian

Marital status: single

Height: 168 cm

Weight: 55 kg

Driving license: yes

Car: yes

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