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DANIEL ODIAKA ANIE

I am a dynamic, highly motivated professional waiter/ server

with over 5+ years of experience in hospitality which includes hotels, restaurants and cafes as well as operations. I have proven track record of enhancing the customer experience and improving retention through knowledge, understanding and quality service. I am looking forward to being a part of an organization where proficiency in hospitality and sales is duly compensated with my experience.

Personal Details

Date of Birth: 29th June 1988

Marital Status: Single

Visa Status: Employment visa

addw5y@r.postjobfree.com

971-*********

+234 703-***-****

Abu Dhabi, UAE.

Skills

Exceptional communication skills

Sales and marketing skills

Organized and detailed

Personable and approachable

Creative problem solver

Strong client relations

Team work and leadership

Education

BSc. Business Administration

Benson Idahosa Univ. NG

National Examination council

Certification, NG

MS Packages Training

Customer Service & Sales Expert

Basic Barista Training

(Wild&TheMoon Restaurant)

Languages Spoken

English

WORK EXPERIENCE

SPICE JAR RESTAURANT, SHARJAH

Waiter/ Barista (part time) 04/2020 to 05/2020

Greets new customers and escorts them to their tables.

Presents menus and answers questions about the cuisine, making recommendations upon request.

Recommends smoothies, coffees and other available drinks to customers.

Writes customers’ orders and conveys to kitchen staff.

Takes orders from customers and serves food, drinks and deserts.

Checks to ensure that customers are enjoying their meals; takes actions to correct any issues, as needed.

In addition to serving foods, I also provide helping hand in the kitchen.

Accept payment from customers.

ETISALAT, UAE

Cleaner/ Housekeeping 06/2019 to 03/2020

Clean, stock and supply designated facility areas (dusting, sweeping, glass cleaning, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)

Perform and document routine inspection and

maintenance activities.

Carry out heavy cleansing tasks and special projects.

Notify management of occurring deficiencies or needs for repairs.

Make adjustments and minor repairs.

Stock and maintain supply rooms.

Cooperate with the rest of the staff and supervisor.

Follow all health and safety standards

Honor and Awards

Promoted to Food and beverage

Supervisor, Farm City Lounge

2017-2019.

Excellence in customer service

Award, Farm City Lounge

2015.

Health Proficiency

Food and Hygiene training

Health principles

Basic sanitary guidelines

Industrial/ work place hazard

preventive measures

All relevant documents shall

be provided upon request.

Thank you.

WORK EXPERIENCE

KAZELL RESTAURANT, AL AIN

Waiter 03/2019 to 05/2019

Greets customers in friendly manner and assists them in menu decisions.

Tracks record of successful client retention by serving methods.

Maintains cleanliness in dining areas.

Promotes coffee and pastries consumption by good customer services

Prepares bill/receipts and collects payment from customers.

Cleans tables and other areas as needed, after clients departed.

FARM CITY LOUNGE, LAGOS NIGERIA

F & B Supervisor 2017 to 2019

Handle the welcoming of arriving guests and their seating if host/hostess is not available

Work in cooperation and maintain cordial relationship with kitchen staff, stewards, cashiers and clients to ensure smooth running operation

Ensure the proper appearance and grooming of junior employees.

Familiar with menu, promos and other operations

Contribute to meet and maximize the monthly revenue budget for the lounge

Ensure a food safety standards are maintained and implemented in accordance with company policy

FARM CITY LOUNGE, LAGOS NIGERIA

Waiter/ Server 2014 to 2017

Welcome customers with a warm smile and escort to their tables

Present menu and detailed information when asked

(allergies)

Offer recommendations, combos, promos and up/ cross sale retail and additional products

Take accurate orders, communicate with kitchen and serve clients according to standard

Deliver checks and bill payments and clear tables as soon as guests leave

Contact this candidate