Cash Handling Customer Service

SHARHA JANE V. YUMANG

Al Barsha * Dubai, UAE

Mobile No. 058-*******

Email add. addw5m@r.postjobfree.com

Career Objective

To seek for a position with growth-oriented company offering opportunity for advancement and professional development.

Summary of Qualifications

Store Supervisor in Cold Stone Creamery, UAE.

Certified Store In-Charge and level 3 training exams passer with certificates approved by the Food Control Department Dubai Municipality.

Knowledgeable in stock take calculation and posting in Navision System.

Skilled in monitoring food/non-food expiry items.

Certified Store Parlor-In-Charge in Baskin Robbins, UAE.

Certified Ground Steward in Baskin Robbins, UAE.

Certified Cake Maker in Baskin Robbins, UAE.

Knowledgeable in Food Service Industry.

Knowledgeable in Food Safety practices.

Knowledgeable in managing food retail store.

Well-developed communication skills demonstrated through customer service, preparing reports and paperwork, and positive interaction with individuals at all levels.

Skilled in all aspects of cash handling, maintaining proper cash limits, and any cashier related duties.

Skilled in handling product inventory both ice cream and paper products.

Can communicate both written and oral in English and Filipino language.

Can communicate in Arabic.

Work Experiences

Store Supervisor

Cold Stone Creamery, Apparel Group Company, UAE

November 11, 2018 – February 2020

Task and Responsibilities

Following the company standards.

Updating daily, weekly, monthly and yearly sales analysis.

Manages actual inventory, stock take calculation and posting in Navision System.

Responsible for overall store operation.

Monitoring all receiving and invoicing of all the stocks received.

Giving daily individual target to each of the team members to achieved the given budget.

Store In-Charge

Baskin Robbins, Galadari Ice Cream Co. LLC, UAE

January 13, 2013 - January 22, 2018

Tasks and Responsibilities

Manages actual inventory and cost of goods control.

Ensure entire cash handling policies are being followed consistently.

Ensures that all supplies, materials, ingredients and merchandise are suitably ordered and stocked.

Train and prepare team members to work efficiently and make sure that all of them are following the company standards.

Responsible for overall store operation.

Effective when working under pressure and manages time efficiently.

Opened/Closed stores and maintains cleanliness.

Responsible in preparing daily and monthly sales reports Ground Steward

Built professional relationship with guests and ensures to provide quality performance.

Provide quality food and beverages products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

Engaged customers in a highly visible role, conveying a positive and professional attitude.

Prioritize customer service to reflect speed, accuracy and experience.

Demonstrated exceptional multitasking skills to ensure excellent customer service while preparing customers orders, cleaning, cash handling, stocking and performing other duties.

Promoted to Store-In-Charge after 1 year of being a steward. Jollibee Express Delivery Crew

Orani Plaza, Orani, Bataan, Philippines

May 2011 to April 2012

Tasks and Responsibilities:

Counter Crew / Cashier

Cash handling, food preparation and ensuring quality customer service at all times.

Following the company standards.

Educational Attainment

Tertiary: 2007-2008 Bataan Peninsula State University, Orani, Bataan Secondary: 2002-2006 Balsik National High School, Hermosa, Bataan, Philippines Primary: 1996-2002 Prado Saba Elementary School, Lubao, Pampanga, Philippines Character References

Ms. Kristina Marie Peña Med Care Hospital - Dermatology Nurse Mobile No. 055-******* Ms. Josephine Jasmin Marketing Consultant – Asia Plantation Capital Mobile No. 054-******* Ms. Ana Marie Violago

Personal Information

Etisalat - Customer Service Representative Mobile No. 056-******* Filipino, Female, Single, 30 years of age, Roman Catholic, 5’4” in height, 57 kilos in weight, likes sports, good volleyball player and coach, basketball player, music enthusiast, loves to sing. I hereby certify that the above information is true and correct with the best of my knowledge and belief.

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