JOHN CRIS G. GOZANO
Present Address: **** **** **. ****. *** Isidro,
Makati City, Philippines
Mobile No.: +63-945-***-****
Email: ***************@*****.***
PERSONAL DATA
Nickname : J.C
Birth Date : September 19, 1994
Age : 25
Civil Status : Single
Height : 5’10’’
Weight : 88kg.
EDUCATION
College
Lyceum of the Philippines University-
Batangas
Capitol Site, Batangas City
(2011-2015)
Bachelor of Science in Information
Technology
SKILLS
Skilled in providing effective
technical support in hardware and
software issues including diagnosis
and troubleshooting
Both independent and team
worker, as required
Ability to multi-task and prioritize
effectively
Hands-on experience in auditing
end-users’ computers
Poised and patient when dealing
with clients
Professional Experience
Junior Technical Specialist
ICT Department
Asia Brewery Inc.
Makati City, Metro Manila, Philippines
May 16, 2016 – April 23, 2020
Duties & Responsibilities:
Installing and configuring computer hardware operating systems and applications.
Installing and configuring of LAN connections.
Monitoring and updating Kaspersky Security Centre.
Monitoring and maintaining computer systems and networks.
Monitoring and updating software licenses and hardware.
Provide on-site support at Asia Brewery Incorporated sales offices nationwide.
Troubleshooting system and network problems and
diagnosing and solving hardware or software faults.
Providing support, including procedural documentation and relevant reports.
Improves system performance by identifying problems, recommending changes.
Auditing end-user computers for inappropriate files, software and other related programs.
Manage monthly inventory of computers and laptops. IT Staff
I.T Department
Fujitsu Die-Tech Corporation of the Philippines
Laguna Techno Park, Biñan, Laguna, Philippines
April 2015 – March 2016
Duties & Responsibilities:
Delivering service and support to employees using remote desktop application
Interacting with employees to provide and process information in response to inquiries, concerns, and requests
Resolving technical hardware and software issues involving system and network problems and more
Managing computer, printer, IP phone setup and deployment for new employees
Setting up new users' accounts and email
Installing, testing and configuring new peripheral equipment and software
Maintaining inventory of all equipment, software and software licenses
Assigning users and computers to proper groups in Active Directory
Monitoring and updating anti-virus software
SEMINARS AND TRAININGS ATTENDED
IT Convention by S1 Technologies
Club Balai Isabel Talisay Batangas
November 16-18, 2018
Certified CCNA Exploration (Course Completion)
- LAN Switching and Wireless
- Accessing the WAN
- Network Fundamentals
- Routing Protocols and Concepts
Internship
Lyceum of the Philippines University-Batangas
(Internship Office)
Capitol Site, Batangas City
November 10, 2014- February 27, 2015
Explore IT and National General Assembly 2014 (JPCS) Island Cove Hotel and Leisure Park in Binakayan, Kawit, Cavite
March 1-2, 2014
Robotics: A Look into the Future Technology
Multimedia room, SHL, Lyceum of the Philippines University- Batangas
July 12, 2014
D E C L A R A T I O N
I hereby declare that the above particulars are true to the best of my knowledge and belief.
CHARACTER REFERENCES:
Ms. Mischelle A. Esguerra
Department Chair, IT
LPU Batangas
Ms. Anmarie Carmina M. Soriano
Executive Recruiting Assistant
Coffee Shop Recruiting LLC
Ms. Diana Dela Cruz
IT Manager
Fujitsu Die-Tech Corporation of the
Philippines
JOHN CRIS G. GOZANO
Applicant