PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
ZODIE DAVIS
Experienced [customer service representative] professional with strong leadership and relationship-building skills. Clerical support
Interpersonal and written communication
Report writing
Product testing
Conflict resolution
Client assessment and analysis
Self-motivated
Extremely organized
12/2018 - Current
Participant
AARP Foundation - Washington, DC
Answer incoming calls and to direct to the right person.Answer questions from the client if possible. Maintained high customer satisfaction by working quickly and accurately. 08/2013 - 07/2018
Safety Patrol Officer
Call County Schools - Dallas, Texas
To ensure the safety of the children to and from school each day. Train new safety Patrol Officers. 03/2011 - 04/2013
Transport Driver
R J Squared Transportation Llc - Dallas, Texas
Maintained high customer satisfaction by working quickly and accurately. Communicated with dispatch to convey delays and adjust delivery plans. Loaded and unloaded clients in a safe and efficient manner. Helped prepare and secure clients for Trip to and from Appointment. Established long-term customer relationships through prompt and courteous service. 1967
High School Diploma
Quitman High School - Quitman, Texas
Dallas, TX • 972-***-****• *****.*****@*****.***