Sales Manager
Resume:
KENNETH MYERS
*** ****** ***, ** *****, North Carolina 28120
Home: 912-***-****
addvmv@r.postjobfree.com
Enthusiastic, energetic, loyal, multi talented and skilled Automotive Manager bringing 34 years of experience in the Retail Automobile Sales industry. Proficient in sales, service and business operations. Eager to drive business growth, with detailed experience in every department of automobile dealerships. Passionate leadership professional with expertise in all aspects of Automobile Dealership Management. Results-oriented team builder seeking to leverage background into a role and partnership with a progressive organization. Strong specialization in used vehicle operations,
primary and secondary financing, new vehicle sales and processes within variable operations.
Leadership and team building
Goal-oriented
Training and development
Employee mentoring
Sales leadership
Dealership operations
Sales planning and implementation
Sales forecasting
Goal attainment
Profitability improvement
Customer relationships
Relationship Building
Team leadership
Excellent negotiating
Acquiring new customers
Internet savvy
Customer service and retention
Excellent communication skills
Strategies and goals
11/2014 to 10/2019
KIA OF GASTONIA
Gastonia, NC
General Manager
Hands on, in the trench, energetic management of daily operations for variable and fixed operations.. Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets. Enhanced operational performance by developing effective business development strategies, systems, processes and procedures.
Encouraged, trained and managed employees to maximize performance Designed sales and service strategies to improve revenue and retention. Motivated and led team members to work together to achieve goals. Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
Ensured supply met demand by overseeing all decisions in new and used inventory management. Managed variable and fixed operations, including hiring, coaching and mentoring team of 15 sales representatives, 6 managers, Bdc associates and service/parts employees. Evaluated financial statements and dealership reports to monitor performance to devise solutions for improvement and cost reduction.
Managed, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, gross and net profits. 04/2013 to 11/2014
KIA OF GASTONIA
Gastonia, North Carolina
General Sales Manager
Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
SUMMARY
SKILLS
EXPERIENCE
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals. Mentored and directed employees by conducting one-on-one meetings with salespeople. Maintained department profitability while controlling expenses and ensuring customer satisfaction. Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up. Identified weaknesses and implemented sales and business practices training to improve performance. Updated and maintained dealership website and social media accounts. Stayed up-to-date on extensive company products and services. Followed up with existing customers to generate new prospective buyers through referrals. 12/2012 to 04/2013
KIA OF GASTONIA
Gastonia, North Carolina
Used Car Manager
Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Recommended, purchased, and traded all vehicle makes and models to suit customer needs and budget requirements while maximizing gross profit .
Attended multiple auctions to purchase and dispose used inventory Created necessary documentation for used car retail and wholesale sales. Oversaw acquisition, services and repairs to bring vehicles up to showroom standard for retail sale. Negotiated vehicle pricing with customers and communicated purchase terms. Maximized Per Vehicle Retail, resulting in $3000.00 + PRU consistently 03/2010 to 12/2012
SAVANNAH MITSUBISHI
Savannah, GA
General Manager
Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Motivated and led dealership team members to work together to achieve goals and targets, while maximizing gross and net profit.
Tracked daily, weekly, and monthly sales to develop reports for business development planning. Delivered exceptional client experiences with hands-on leadership of front line associates and managers. Designed sales and service strategies to improve revenue and retention. Promoted professional skill development in fixed and variable employees through effective training, management and motivation.
Coordinated monthly budgets, managed profit and loss, and consistently met desired sales volume and gross/net goals.
Managed variable and fixed operations, including hiring, coaching and mentoring team of 35 employees. Managed new and used vehicle inventory, purchased and ordered, RDR as needed. 06/2009 to 04/2010
KLM ENTERPRISES
Savannah, GA
Wholesale Automobile Buyer
Possess master used vehicle management skills
Recommended, purchased, and sold vehicles to/from dealers based on needs and preferences. Assisted dealers in locating used vehicle inventory for resale, and in disposition of undesired, and aged vehicle inventory.
Familiar with all aspects of used vehicle valuations, and placement 04/2005 to 11/2007
SAVANNAH TOYOTA/ SAVANNAH MITSUBISHI
Savannah, GA
General Sales Manager
Managed all aspects of variable operations while maximizing gross profit Strong specialization in used vehicles, primary and secondary financing, new vehicle sales, leasing and processes within variable operations
Consistently met and exceeded sales goals, maintaining #1 in obtainment of S.E.T sales objectives Identified weaknesses and implemented sales and business practices training to improve performance. Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up. 03/2002 to 07/2005
BOURNE TOYOTA
Augusta, GA
General Sales Manager
Achieved dealership growth by advising the general manager on short and long-range advertising plans, sales promotions, staffing needs and lease promotions.
Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Consistently met and exceeded district sales objectives, while maximizing gross profit in new, used, and f&i departments
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Identified weaknesses and implemented sales and business practices training to improve performance. 01/1995 to 01/2002
SAVANNAH TOYOTA
Savannah, GA
Used Car Manager/ General Sales Manager
Strong specialization in used vehicles, primary and secondary financing, new vehicle sales and processes within variable operations
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals. Set store record in sales volume, 342 units and gross profit 2 years consecutively Maintained #1 in sales district for Southeast Toyota each month consistently Maintained consistent sales volume and gross profit monthly, for multiple years while delivering high customer satisfaction
Motivated team by demonstrating the value of mutual trust and respect while demanding high ethical standards. Followed up with existing customers to generate new prospective buyers through referrals. Identified weaknesses and implemented sales and business practices training to improve performance. GED
United States Marine Corps, Camp Lejune, NC
EDUCATION AND TRAINING
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