Sales Executive

Annie Grace G. Libo-on

Al Suhain Street AL Saad, P.O .Box 583 Doha Qatar

Email Address : ***********@*****.***

Mobile Number: +974-********

Passport No. : EB0257533

Position Applied: Office Clerk; Receptionist; Sales Consultant Career Objective:

To acquire a position in a company which offers wide participation, new challenges, exposure, opportunities for growth, organizational effectiveness and industrial harmony to company’s greater goals and vision, likewise to apply my diverse experiences in the field of hotel industry and offices. Core Qualification:

• Organizing Sales Visits

• Demonstrating and Presenting Products Items

• Maintain Accurate Records

• Attending Trade Exhibitions and Company Training, Meetings

• Reviewing Sales performance

• Aiming to achieve monthly or annual Targets

• Visual Merchandising

Job Experience:

Sales Executive (October 2013 to June 2020)

VERSACE Bouquet

• Welcome and greet the Customers

• Assist the Customers

• Product knowledge

• Identify Customers’ Needs

• Demonstrates Customer the Features of Various product

• Determine customers Style by observing what they are wearing and provide style conscious consultation

• Provide suggestion in carrying chose items

• Make Style suggestion to meet customer budget

• Provide honest feedback

• Maintain the Cleanliness of Showroom environment, Items and Display materials

• Build up a customer base through follow up and customer communications

• Interface with customers to identify purchasing needs and recommend additional product or cost effive alternative to enhance service and sales satisfaction.

• Promotional items to increase sales revenue and actualize consultative sales techniques to achieve set sales goal, confirm and change the Bar Code on designated items during seasonal promotions.

• Maintain Organization store display to enhance product visibility and expedite product location activities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked stored

• Ascertain customers’ needs and wants

• Recommend and display items that much customers’ needs

• Provide Training to new employees to hold the company policies and sustain customer satisfaction

• Check opening stocks as per reports on daily basis specially running items

• Prepare Receipts and sales Report on daily basis

• Strong Coordination with team getting the customer information to inform if there’s any promotions and new collection

• Suggest Upselling items to customers based on the items they have chosen

• Answer customer quires

• Answering Phone Calls lines

• Manage point of sale processes

• Actively involved in the receiving of the new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow Company policies and procedures

• Operating cash register and handling cash Transaction with customers

• Scanning goods and collect payments

• Make sales referrals, Cross-sale products and introduce new ones

• Resolve customer complains, guide them and provide relevant information

• Items Bag most be in proper Box or wrap with nice package

• Pleasantly deal with customers to ensure satisfaction Summary of Qualifications:

• Conversant with FIDELIO / OPERA hotel reservation systems.

• Excellent computer proficiency with ease in using MS Word and MS Excel.

• Dedicated & pro-active team worker and possess a mature outlook when under pressure during busy times.

• Great patience and persistence during the conversation with the customer.

• Strong knowledge of processes and principles for providing personal and customer services.

• Have astonishing communicating skills in both ways like verbal and written.

• Able to handle multiple assignments under high pressure and consistently meet tight deadlines Employment History:

Employment History:

Designation: Sales Consultant

Organization: Versace Bouquet, AL Majed Group of Comp. Location: AL Suhaim Street, AL Saad Doha Qatar

Duration: Oct. 10, 2013-June 2020

Designation : Receptionist (Spa. Dept.)

Organization : AMARI HOTEL

Location : AL Diwan Street, Mushaireb, Doha Qatar

Duration : September 20, 2012- October 01, 2013

Designation : Receptionist

Organization : THE ONE (LIFE STYLE) SUITE

Location : Juffair, Bahrain. Bldg. 99 Block No. 324 Duration : May.01, 2010 – May. 08, 2012

Designation : Receptionist

Organization : BOUDL HOTEL & SUITE

Location : Kuwait, Salmiya Restaurant Street

Duration : August 09, 2007 – August 23, 2009

Designation : Telephone Operator & Receptionist

Organization : RUTHMAN HOTEL

Location : NO.16335 M. Adriatico, Street Malate, Manila, Phils Duration : October 05, 2004 – October 2007

Designation : Telephone Operator

Organization : CROWN PRINCE HOTEL

Location : Orchard Road, Singapore

Duration : February – July 30, 2001

Duties & Responsibilities:

• Arrange for services requested by guests liaising with other departments as appropriate.

• Adhere to hotel’s credit and inventory control procedures when processing guests at check in, recording special billing instructions, etc. and obtaining necessary approvals and signatures in accordance with hotel policy.

• Greet guests, respond to customer inquiries, provides information accurately in order to ensure guest satisfaction

• Perform clerical duties associated with hotel guest services, e.g., attending to requests for schedules,

• Brochures, etc. and responding to e-mail or fax communications.

• Provide fast and genuine hospitality service during check-in and check-out processes of guests at the front desk / reception as well as during their stay.

• Review and update communication log & be updated on hotel accommodation status and keep abreast of developments in the hotel including services, area attractions, etc. Educational Attainment:

College : LA CONSOLACION COLLGE

Bachelor of Science in Hotel Restaurant Management Secondary : DOMINGO LACSON NALT. HIGH SCHOOL

Bacolod City, Philippines

Primary : .BANAGO ELEMENTARY SCHOOL

Bacolod City, Philippines

I hereby declare that the above information is correct to the best of my knowledge and ability.

Annie Grace Libo-on

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