Employee Relations Manager
Resume:
TRISTAN JOHN C. FRANCISCO
Anonas- Pureza Street Sta. Mesa Manila
Contact Number: 099********
Email Address: addvcq@r.postjobfree.com
Earned Double Degree: Bachelor of Arts in Communication (2013) and Post Baccalaureate Degree in Teacher Education (2019) WORK EXPERIENCE
6 YEARS OF TOTAL EXPERIENCE (Local & Global HR exposures, End to End Employee Life Cycle Processing, HR Shared Services, Recruitment, Onboarding, Payroll, Offboarding, Employee Relations, Compensation & Benefits, Workday System, HR Information System, HR Helpdesk Management, BPO and Training Development) Present Position HR Operations Specialist
Fresenius Medical Care 9/F AEON Center, Alabang, Muntinlupa, Philippines Talent Segment: Human Resources
Role: Hub HR Operations Specialist
Career Track: HR Operations
DESCRIPTION
-End to End Employee Life Cycle Processing (hire to retire)
-Provide HR operations service in full employee life cycle with managing HR System from hiring, onboarding, payroll, labor relations and offboarding.
-Support the business leaders in recruitment of roles (Screening to Onboarding)
-Conduct New Hire Orientation and onboarding to employees
-Use Workday System to manage organization set up and the HR transactions.
-Prepare payroll report including employee’s salary, allowance, overtime and deductions
-Align with local payroll vendor to ensure Payroll, Social security contribution, etc.
-Prepare offer letter & arrange onboarding for new joiners with the support of local adm
-Work with local admin to offboard employee following the offboarding process
-Personal file management with support of local administration.
-Strong experience as an HR Advisor on people related matters.
-Lead for HR Administration in assuring high quality data management in Workday and HR system and documentation, including on-going support to employees.
-Act as a Subject Matter Expert for HR processes and activities on Data Management
-Delivers HR Talent Operations including management of cases according to established ways of working, including complex queries to HR.
-Responsible for Talent data and Workplace Accessibility Operations and processes
-Execute advisory support between Line Manager, employees, and HR functions
-Address reporting needs and questions from employees and HR community
-Knowledgeable on IRM and Data Privacy regulations.
-Focal lead for Workplace Accessibility in addressing workplace adjustments in an easier. Focal Lead/ Advisor:
-HR Policy and Compliance
- HR Information system – Workday, Servicenow, Salesforce, SAP, Planon, Citrix, Franki
-GPA, IDP, Availability Date & End of Assignment
-Employees Skills, Secondary Skills and Job Catalogue
-Create Workday and HR processes module and DTP’s
-Workday Tester and Facilitate Workday knowledge cascade July 31, 2018- Aug 31, 2019 HR Senior Associate
Capgemini- AECOM Philippines 14th floor, Bonifacio Stopover Corporate BGC Talent Segment: Human Resources
Role: Process Associate
Career Track: HR Service Delivery
DESCRIPTION
-Strong experience in Coaching, Communication, Training Development and Advisor
-Work with HR Global functions (Payroll, Benefits, IT and Line Managers) relating to HR
-Provide feedback and input for development of all processes and policies for HR
-Facilitate teamwork and process improvement across the team
-Strong knowledge of navigating “Workday System”
-Knowledge of “ServiceNow System and SAP HCM”
-Transition account (part of pioneer team/ wave 1)
-Support Three Regions: EMEA (Europe, Middle East & Africa), APAC (Asia Pacific) and AMER (Americas) region for HR Shared Services
-Process HR transactions and provide navigational support through Workday system
-Knowledge of navigating ServiceNow (ticketing tool) and MyHR Portal
-Skilled at hiring employee in Workday system/ SAP tool
-Create position and job requisition in Workday system/ SAP tool
-Manage recruitment and onboarding process (Manage contingent worker)
-Manage employee profile and change employee personal data
-Transfer/ movement of employee through Workday tool
-Request leave of absence for the employee
-Adhere to SLAs and compliance for HR
Training Coordinator (TRAINER)
DESCRIPTION
-Conduct a positive learning and development experience in New Hire Orientation
-Serve as the training coordinator to bridge soft skills to other learning aspects
-Good Logistics in preparation, room reservation, and facilitating trainings
-Manage the development and delivery of soft skills training courses -Create ServiceNow Modules for HR function groups
-Facilitate Workday Training
Conduct ServiceNow (Ticketing tool) Training
-Facilitating 5-day BUPLAS course with 8 hours of training each day Aug. 2014 - July 2018 HR Service Delivery Associate Accenture Inc. Cybergate Tower 2 Mandaluyong, City Role: HR Service Delivery Associate
Career Track: Corporate Function (Sept. 2016- Sept. 2017) Client Delivery & Operations (Sept. 2017-Present)
DESCRIPTION
-Strong experience in Local Recruitment (Screening to Onboarding)
-Knowledge of Compensation & Benefits (application & gov’t mandated benefit)
-Used to be part of Employee Relations (conduct exit interview to last pay clearance)
-Knowledge in Labor Relations (issued NTE, Notice of decision and admin hearing)
-Conduct coaching session
-Facilitate focus group discussion
-Point of Contact in Exit Management Team
-Documents and monitors employee resignation
-Evaluate Legal Contract Addendum/ Documents/ 201 file
-Support and participate Engagement Activities in the Project
-Answer/Ensure proper closure of an employee service requests and tickets
- -Ensure high quality and availability of all required administrative means and tools. Navigation and Updates: Cross Trained
-Update of Bonuses/ accountabilities of the Employee in SAP
-SAP WT Clean up
SAP HR Enablement Support Waive 2: Cross Trained
-Create and Update Information of the Employee in SAP Sept. 2013 – June 2014 Account Associate
VXI Global PH 1026 HPI Corporate Center, North Edsa Quezon City Role: Account Associate/ Customer Service Representative
-Communicate with US Customers counterparts via phone means
-Execute transactions through call
TRAININGS/ SEMINARS/ WORKSHOP ATTENDED/ AWARDS
• BUPLAS Training
• Workday Training
• ServiceNow Training
• Introduction to Stakeholder Management
• CUSTOMER SERVICE: Why it Matters
• Intermediate MS Excel Training
• Advance Course MS Excel Training
• eMatrix Training (Engage, Collect, Retain)
EDUCATIONAL BACKGROUND
Baccalaureate Degree: Polytechnic University of the Philippines Post Baccalaureate in Teacher Education
Sta. Mesa Manila
Tertiary: Southern Luzon State University
Bachelor of Arts in Communication
Lucban, Quezon
2008- 2013
Secondary: Eastern Tayabas College
2004-2008
Primary: Gomez Elementary School
1999-2004
EXPERTISE/ SKILLS
• Excellent people management skills
• Knowledgeable in Workday System
• Skilled at ServiceNow Ticketing tool
• Good Logistics (preparation, reservation & facilitation)
• Knowledge of SAP, EMS, Aconso tool
• HR Shared Services/ Employee Relations
• Excellent verbal & written communication Skills
• Proficiency with Microsoft Office Applications
• PowerPoint, Video/Photo Editing and Presentation Skills
• Highly organized, program Planning and implementation Skills
• Leadership, Consistency, Balance, Adaptability and Time Management CHARACTER REFERENCES
• Cherry Ann Reyes HRPA
• Rez Malimban
Manager/ Team Lead
• Maria Ellaine Casida
HR Service Delivery Associate
I hereby certify that above information is true and correct to the best of my knowledge and belief. TRISTAN JOHN C. FRANCISCO
(HR APPLICANT)
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