Social Media Customer Service
Resume:
TAMEKA TURNEY
Patient Care Coordinator
Jeffersonville, IN 47130
addv7m@r.postjobfree.com
I am a hard working, dependable person. I take pride in my job, therefore I give 100% at all times. While the majority of my professional experience is in Law Enforcement, I've used numerous customer service skills. I have about 8 years of fast food experience between two jobs, customer service skills were also used everyday. I'm ready for a career change and a different environment from the jail setting. I have strong customer service skills and I'm looking forward to using them in my new career. Authorized to work in the US for any employer
Pharmacy Technician/Customer Service
Chewy - Louisville, KY
March 2019 to Present
• Maintain a sense of ownership, be a self-starter, and have a strong attention to detail
• Receive Inbound Calls and resolve customer discrepancies
• Provide an excellent customer centric approach via email
• Interact with customers via inbound calls, live chats, social media and other platforms
• Data entry daily completed as needed
• Other duties as assigned
Patient Care Coordinator
AmerisourceBergen - Louisville, KY
February 2020 to April 2020
• Acted as the patients advocate to ensure that the prescribed drug therapy and pharmacy care plan was followed as prescribed.
• Met the medical, social, and personal needs of the patient.
• Assists the patient by coordinating their prescribed pharmacy care.
• Answered and resolved patient inquiries within committed time frames.
• Understand the physical,psychological, and social challenges of specific disease states.
• Promotes drug compliance.
• Reported all adverse advents related to drug therapy and pharmacy care.
• Established and maintained strong customer relationships with physicians to streamline communication with the patient T
WORK EXPERIENCE
and other staff as needed.
• Other duties as assigned.
Lead Placement Specialist/Placement Specialist/ Warehouse Coach Integrity Staffing Solutions - Louisville, KY
October 2017 to February 2019
Communicate with on-site employees. Place candidates on job orders that fit their and the client needs. Fill the emergency orders first when needed. Provide pay cards for employees. Schedule orientation appts. Other duties as assigned./ Engage with on-site employees about production stats, write-ups, and any other feedback applicable. Assist any team member that demonstrated a weak area. Took suggestions on different topics.Compiled daily reports, processed onboarding process for new applicants, completing I-9s for all applicants. Made outbound phone calls to potential applicants, fast paced office coordinator duties,( filing, copying, emails, etc.). Other duties as assigned. Picker/ Packer/Receiving clerk
Manitowoc Kitchencare - Jeffersonville, IN
July 2016 to November 2017
I am a worker in a warehouse setting where we pick, pack, and audit different parts to be shipped as there specific orders require. I enter data into the computer daily and maintain my production goals. I open incoming packages, validate the contents, and enter the products into the system via computer. Any discrepancies are forwarded to appropriate dept.
Detention Officer
Tift County Jail - Tifton, GA
July 2014 to June 2016
Job Duties: Supervise inmates while they were in the respected areas of the jail. Maintained accountability of all inmates assigned to my specific area. Conducted searches as needed, maintained order and control in the dorm area or wherever assigned. Assisted inmates by looking up information on the computer, making authorized phone calls, or any other way I could help within the rules and regulations of the jail. Other duties as assigned. Shift Supervisor
ABL Management - Tifton, GA
June 2013 to June 2014
Supervise Inmates as they prepare meals for the jail, assist with cooking, cleaning, etc as needed. Count inventory weekly. Maintain order, keep the work area sanitary as stated in the policy. Followed all policies and rules in accordance with the job.
Detention Officer
Dougherty County Jail - Albany, GA
November 2006 to February 2013
Supervise inmates while they were in the respected areas of the jail. Maintained accountability of all inmates assigned to my specific area. Conducted searches as needed, maintained order and control in the dorm area or wherever assigned. Assisted inmates by looking up information on the computer, making authorized phone calls, or any other way I could help within the rules and regulations of the jail. Other duties as assigned. Diploma
EDUCATION
Albany Technical College - Albany, GA
November 2005
High School Diploma
Dougherty High School - Albany, GA
June 1999
Microsoft Office, Multitasker (10+ years)
Customer Service
Pharmacy
Word
Outlook
Cash Handling
Typing
Driver's License
Professional Skills
Computer Usage: Advanced
Crowd Control: Advanced
Working under pressure: Advanced
SKILLS
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CERTIFICATIONS AND LICENSES
ADDITIONAL INFORMATION
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