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Customer Service Assistant, Office Admin

Location:
Vancouver, BC, Canada
Posted:
June 16, 2020

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Resume:

Amritpal Kaur Randhawa

**** ******* ******, *********, **, V5P 3H8

778-***-****, adduzn@r.postjobfree.com

SUMMARY

An articulate, focused, energetic and resourceful Management professional with more than 2 years of experience in running company to cut costs and boost company revenue through innovative management techniques. Organized and Diligent, with excellent written, oral and interpersonal communication skills. Successful in building and motivating dynamic teams.

HIGHLIGHTS

Cost control

Quality assurance

Policy improvements

Goal Attainment

Inventory Control

Strategic planning

Performance Reviews

Process Optimization

ACADEMIC RECORD

Hindu Kanya College, Kapurthala, India

(Secondary School) April 2012

Columbia College, Vancouver, BC

(University Transfer Program) Jan 2013- Dec 2013

Alexandra College, Vancouver, BC

(Associate of Arts Degree) September 2014- April2016

Food Safe Certificate

WHMIS for Workers 2015

WORK EXPERIENCE

New Novelty Restaurant Dec 2014-April 2015

Server

Holy Family Hospital May 2015- Feb 2017

Dietary Aide

CLS Catering Services LTD

Customer Service Coordinator Sep 2015 - June 2019

Handling customer questions or requests, processing phone orders & entering data into computer.

Ensure customer satisfaction and quality of food.

Make meal orders for the flights.

Assist with eagerly customer complaints and notify manager on duty immediately.

Provide timely, pleasant, and polite service to Clients/Customers.

Pack food for the airlines, assemble the food in the trays.

Deliver food to airplanes and check meals with the airline crew.

East West Excavating Ltd

Office Admin Assistant Feb 2017- Present

Keep Financial records and establish, maintain and balance various accounts using manual and computerised systems.

Prepare trial balance of books, maintain general ledgers and prepare financial statements.

Calculate and prepare cheques for payrolls and utility, tax and other bills.

Prepare clients invoices.

Prepare tax returns and perform other personal bookkeeping services.

Prepare other statistical, financial and accounting reports.

Prepare GST for Expenses.

Maintain office Supplies.

EXTRA CURRICULAR ACTIVITIES AND HOBBIES

Active participant of various debate competitions and good customer service at my job.

Participated in various aptitude tests organized by college.

PERSONAL ABILITIES

Excellent communication and presentation skills.

Ability to work independently and with team.

Multilingual: Knowledge of English, Hindi, Punjabi

Maintain a number of activities at once

Time management

REFERENCE AVAILABLE UPON REQUEST



Contact this candidate