Executive Assistant Social Media

Leslie Kopper

**** ****** ****, **********, **********, 95472 - 707-***-****

linkedin.com/in/leslie-kopper

adduyu@r.postjobfree.com

Summary

Experienced Executive Administrative and IT Support with extensive experience supporting C level management; large and small teams in engineering, architectural, construction, aeronautic, publishing, IT and legal industries. Specialties: Computer Applications; Advanced/Expert Level Skills in Microsoft Access, Word, Excel, PowerPoint and Outlook. Proficient in Adobe Illustrator, Photo Shop. Salesforce, JIRA, Fortis (electronic data archival system; assisted with installation, programmed, and provided maintenance, and update installations). TimeMatters (installed, programmed, maintained, and updated installations). HTML, PHP (Website Maintenance). ACT, ACDSee, ThumbsPlus, Timeslips, Spec Link.

IT support: Designed small scale network servers and server rooms; purchased, tracked, installed, maintained and updated software and software licenses, warranties; created user profiles and permissions; first line helpdesk support and user training. Contract negotiation and implementations. Asset management and tracking. Executive Administrative Support: organized special events; arranged domestic and international travel for individuals and groups; meeting minutes and distribution; dictation and transcription; budget projections and tracking. Document management; document formatting; template design; database design management and maintenance; reports design, management, tracking and updating.

Experience

Tribal Gaming Commission Administrative Assistant II Graton Resort & Casino

May 2017 - Present (3 years 2 months+)

Support the Tribal Gaming Commission Executive Director and Commissioner: manage Gaming Commission expense reports, department accounts payable and receivables, staff travel and expense reimbursements and credit card reconciliations. Support the Tribal Gaming Commissioner, Directors and staff: invoicing vendor licensing fees, tracking receivables; employee licensing and lease tenant licensing (restaurants on property). Track and manage Commissioner and Directors' expenditure reimbursements. Backup for Licensing Team; licensing tracking, licensing scheduling, monitoring MS Outlook and MS 365 Bookings calendars to track scheduled new employee and renewal licensing for investigator interviews. Vendor licensing; tracking certificates and qualifications, track expiration, renew and distribute Occupancy Licenses. Expense and account reimbursement reconciliation reimbursement reports. Department expenditure cost projections. Arrange Travel and Training, cost tracking and reimbursements for department expenditures, department Directors, department employees and Commissioners. Created Access databases to view and track survey responses and to track employees (importing and combining multiple spreadsheets). Project management: managed and oversaw internet installation and implementation of proprietary database system (IDPoint). Built several Access databases to track and manage department key management, Department Purchasing, Department personnel contact and personal and asset tracking. Procure, manage and maintain office equipment, supplies and environment.

Summit Funding, Inc.

Jun 2015 - Mar 2017 (1 year 10 months)

Administrative Support and Marketing: Monitored Senior Loan Manager's Email and Voice Mail; Schedule/ Managed Senior Loan Manager's Calendar; Manage Senior Loan Manager's Expenses and Expense Reports; Special Events; Design/ Maintain Database combined and stored client special events and attendance; Composed/ Edited/ Reviewed client correspondence; Developed Special Marketing Gifts for general distribution (designed marketing material and purchased marketing gifts; ordered/ purchased office supplies); Purchased Client and Associate Personal Gifts (researched interests and items to purchase); Generate/ Edit/ Create Reports in Jungo (Sales Force engine). Designed special events and holiday cards; managed mass mailings for special events, holidays and annual year end documents mailings. Managed and maintained social media accounts (Yelp, Facebook, Social Survey, etc.). First response IT Help desk and liaison IT for network, computer and telephone issues trouble shooting and resolution, as well as onboarding new employee equipment, set up and equipment troubleshooting. Managed and oversaw all general maintenance, repairs, cleaning and general services.

Formatter/ Print Production Services/ Operations Support KCC Class Action Services

Aug 2013 - Jun 2015 (1 year 11 months)

Class Action Settlement Administrator: Documents formatting, template design, procedures outline, printing and distribution production, proofreading. Case set up and documents management for high volume class action settlements. Managed multiple tight deadlines while maintaining case data, formatting and proofreading legal documents: notices, claim forms, postcards, flyers, coupons, vouchers, etc., advanced/ expert formatting in MS word. Generated monthly USPS P.O. Box usage reports, audited data, linked mailing documents to claimant request system to automatically generate mailing packets. o• Administrative Coordinator

O'Reilly Media

Dec 2010 - 2012 (2 years 1 month)

IT Procurement, Assets Manager, Executive Assistant to the CIO, IT Department Administrative Coordinator Negotiated purchase contracts, service contracts, purchased computers (Mac & PC), computer equipment, peripherals, system network equipment, computer and network supplies, purchased and tracked software and licenses, cell phones and mobile devices, contract negotiations, assets tracking. Maintained online hosted services. Researched new network and computer equipment, service agreements and maintenance services. Managed company billing for all phone and internet services and on line services. Asset tracking; computers, all computer related peripherals, software (license tracking). Arranged travel and meetings for CIO and staff

(including satellite office staff, domestic and international remote staff). m Technical Documents Assistant

FDC/Aerofilter (no longer in business)

Feb 2009 - Mar 2010 (1 year 2 months)

IT management and support, data management, maintained network servers, maintained and updated company website (including multiple languages and translations (HTML, PHP), engineering department support, setup new computers/ repaired computers/ setup new network clients, setup/ maintain email accounts, tracked computer warranties, as well as maintained application licensing, maintained filing system

(electronic and hard copy), maintained technical data (hard copy and electronic), recorded, distributed and cataloged department meeting minutes, managed domestic and international travel arrangements.

Loan Partner (Administrative Support)

Jan 2007 - Dec 2008 (2 years)

Managed IT and network needs, designed, built and maintained integrated project and client databases; Developed and maintained FTP site; Installed, programmed, and maintained FORTIS (electronic files storage management system); installed, programmed and maintained TimeMatters (proprietary project and client database, migrated database from ACT), researched and managed third party IT consultancy support; Technical research: equipment research, software and technical equipment purchasing, software research and purchasing, managed software licensing, purchased computers and network equipment and peripherals. Designed and constructed Project and Client management tracking data base (constructed in Access). Initiated and designed the assets tracking system (designed and built the tracking Access database); maintained, updated, tagged, tracked software licenses, application keys, computer assets, and warranty information. Marketing; researched and compiled contact lists, redesigned logos specific to mailings, organized and managed special events and holiday mailings; administrative support; meeting minutes; graphics; spread sheets; PowerPoint presentations; dictation transcription; site visits, observations reporting; report preparation; special events coordination; designed company templates.

Administrative Support

Weir Andrewson Associates

Mar 2004 - Dec 2006 (2 years 10 months)

Supported a staff of 20+. Executive support: travel arrangements; dictation transcription; trial and deposition preparation. General duties included: maintained technical library; scheduled/organized product and seminar presentations; prepared PowerPoint presentations. General administration; contract preparation; phones, processed mail; data processing; data entry; maintained and tracked equipment (assets management; field and technical).

Education

a University of Bridgeport

Fine Art/ Art History

university of bridgeport, bridgeport, CT

Fine Arts and Art History

Skills

IT Help Desk • IT Procurement • System Administration • Administrative Support • Microsoft Office 2007 • Access • Desktop Support • Excel • Outlook • Outlook Express

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