Lei Lei Tsou

**** ******* **, ***********

647-***-****

adduyb@r.postjobfree.com

Goal To provide excellent service to every customer

Smart Serve Certified

Experience

Customer Service/Cook Pumpernickel's, Mississauga (Trillium & CV)

May 2018 - March 2020 Serve Customers, Serve Sandwiches,Salads,Hot table, Cashier,

Cook Chicken,Fish,Hamburger,Schnitzel Specials. Help cooks to cook rice or mash potatoes when needed. Wash Dishes. Prep Kale,Beets, Potatoes. Prep Bacon. Prep sandwich items ( slice meats, tomatoes, refill sauces). Close Store as well as open at times (mainly at Trillium Hospital LL near starbucks)

Cashier/Customer Service Sushi Mi Hito, Mississauga

April 2017 -March 2018 Help Customers with questions, Handle long lines (Cashier),

Make sure all customers receive custom made sushi burrito/

poke bowls after payment (that cooks read tickets properly and that the cooks finish all orders, answer phone, pack to go orders ensure that cooks included all items. Stock cold drinks, roll plastic cutlery,napkins, prepare wasabi and soy sauce packets for to go orders. Sweep,mop,take out garbage for FOH. Close store late nights (not only cash register but make sure cooks finish dishes, trash,etc)

Cashier-Oncall/ Temp Booster Juice, North Mississauga

March 2017 (temporary) Cashier, Customer Service,Answer questions, make customers

feel welcomed, make juice drinks quickly & accurately

Factory (Holiday Help) Palma Pasta, Mississauga

Dec 2016-Feb 2017 Cool pasta down ( massive amounts), Organize Chicken/Veal

Holiday ( Temp) work Cutlets and organize into To Go Trays, communicate with

workers who didnt want to communicate with one another,

peel/chop onions, bread chicken cutlets, help the dishwasher

Kitchen Helper Cafe Khan, Mississauga

June 2016 - Dec 2016 Knead large amounts of dough, make naan doughballs, make

paratha dougballs, fry paratha, skewer beef for cooks, prepare

rice for cooks, prepare salad items. Wash dishes, restock dishes for both kitchen and front,check that cooks have enough inventory,rice,salad items,meats, for the next day Clean up after all the cooks

Cashier Lanzarotta’s, Mississauga, ON

Cashier, Serve Customers

Always make sure Customer’s needs are taken care of

Make sure new people know the codes and enter in computer correctly

Make sure store is closed properly and van is parked

Order Taker Friends Fish & Chips, Mississauga, ON

Aug 2011 – May 2013 Taking customer’s orders & Cashier

Make sure customers receive order and all condiments (ketchup but also coffee)

Make sure cook understands special needs of customer

Stock all to go items (boxes, bags) Stock all condiments

Bus tables, Dishwash, and volunteer to wash grease/Grill

Help cook to cook eggs when he gets tired

Help cook to keep his station properly stocked

Race Committee Port Credit Yacht Club, Mississauga, ON

Volunteer Scorekeeper Ride on Heron boat and assist both the judge and volunteers

2010-2011 Awaiting PR (permanent residency from US to Canada)

Purchasing Agent, Las Vegas

Jan 2009 – Dec 2009 Double Check all Sales Orders ( 15 digit part numbers)

Interpret Shortage Sheets & Create Purchase Orders

Get Approval, Purchase Electrical Connectors

Followup with Vendors, Resolve shortage issues

Handle Salespeople’s request and special requests

Shop for special parts (Electrical Connectors)

File Purchase Orders, match shipments/receiving papers, archive older PO’s

Food Server, Las Vegas

May 2005 – Jan 2009 Provide efficient service by greeting customers in a timely manner

Take customer’s order, enter into computer, followup with cooks, expedite

Organize plates on tray, serve customer’s food

Serve alcoholic beverages from bar to restaurant

Able to handle high volume

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