Jenna Campbell, MA

Irving, TX

269-***-**** addux3@r.postjobfree.com www.linkedin.com/in/jenna-campbell-0a0a32163

PEDIATRIC PSYCHOMETRY & MENTAL HEALTH PROFESSIONAL

SKILLS & EXPERTISE

Psychological Testing

Servant Leadership

Healthcare Services

Program Management

Interpersonal Communication

Regulatory Compliance

Clinic Operations

Community Partnerships

Patient Relations

Process Improvement

ABA Therapies

Mental Health Support

Dynamic, accomplished Psychometrist and Healthcare Operations Manager respected for progressive industry experience delivering comprehensive and attentive care to adult, adolescent, and pediatric patients. Proven track record of maintaining strict regulatory compliance and ensuring the confidentiality of all patient data. Known as a motivational leader and influential collaborator who guides team members to achieve patient health goals and surpass organizational performance objectives. Builds and maintains lasting relationships, leveraging exceptional communication skills to clearly and professionally converse with individuals from diverse backgrounds and expertise. Exemplary educational qualifications include a Master of Arts in Sociology from Eastern Michigan University. Out-of-the-box thinker committed to continuously improving patient interactions and streamlining workflows to enable growth and maximize impact.

CAREER HIGHLIGHTS

Closely collaborated with a team of physicians and patient advocates at Salience TMC Neuro Solutions to optimize care and administer daily transcranial magnetic stimulation treatments to patients experiencing various psychological disorders.

Effortlessly communicated pertinent operating information and performance objectives while cultivating relationships and liaising among doctors, C-Suite executives and other organizational leaders.

Demonstrated exceptional professionalism and a strong personal drive to succeed at Clinical Psychology Services, earning a promotion from pediatric psychometrist to department head in only three weeks.

Evaluated and documented aptitudes, personality traits, and client behaviors while administering, scoring, and reporting psychological, cognitive neuropsychological, and psychoeducational tests for pediatric populations.

Executed personalized treatment and behavior plans at Centria Healthcare to redirect and alleviate symptoms and behaviors related to Autism Spectrum Disorders.

PROFESSIONAL EXPERIENCE

Treatment Coordinator 11/2019 – Present

Salience TMS Neuro Solutions: Bedford, TX

Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients. Monitor patient progress and report status updates to clinicians.

Administer transcranial magnetic stimulation treatments on a daily basis, closely collaborating with a team of physicians and patient advocates to optimize care for patients experiencing various psychological disorders.

Liaise among doctors, C-Suite executives, and other organizational leaders to effortlessly communicate pertinent operating information and performance objectives while cultivating and leveraging relationships.

Document patient progress in detail using in-depth knowledge of electronic medical records systems.

Manage patient scheduling across the clinic and perform other administrative tasks as needed to maximize productivity and workflow.

Strictly comply with HIPAA and all other applicable regulations while handling confidential patient information.

Department Head, Pediatric Psychometrics 04/2018 – 11/2019

Clinical Psychology Services: Kalamazoo, MI

Interpreted results using tests’ standard norms and limitations and distributed relevant information to clinical staff.

Promoted from pediatric psychometrist to department head in only three weeks after demonstrating exceptional professionalism and a strong personal drive to succeed.

Administered, scored, and reported psychological, cognitive neuropsychological, and psychoeducational tests for pediatric populations, evaluating and documenting aptitudes, personality traits, and client behaviors.

Established client and parent relationships to provide a comfortable environment for psychological testing.

Compiled and updated client data in electronic medical records and facilitated scheduling for psychologists throughout the private clinic while overseeing the daily duties of all other pediatric psychometrists.

Applied Behavior Analysis Technician 07/2016 – 11/2019

Centria Healthcare: Farmington, MI

Implemented treatment plans one-on-one and diligently worked to achieve patients’ health goals.

Redirected and alleviated symptoms and behaviors related to Autism Spectrum Disorders by executing personalized treatment and behavior plans.

Evaluated and optimized treatment plans and expedited parent requests to achieve a higher rate of performance goal attainment and meet any deadlines specified in treatment plans.

Managed behavior programs across multiple clients using the ABA Advantage program.

Coordinated with the compliance team to ensure ongoing adherence to applicable federal and state requirements.

Childcare Worker 03/2017 – 04/2018

Open Arms Lutheran Church & Daycare: Belleville, MI

Developed and delivered age and developmentally appropriate activities for young children.

Continuously supervised and monitored children’s activities and effectively communicated with managers, colleagues, and parents to promptly address any learning or behavioral concerns.

Ensured that all childcare requirements were met and standards were exceeded, such as care provider to child ratio and childcare training requirements.

Collaborated with teammates to achieve facility goals and deliver comprehensive support to families.

EDUCATION & CERTIFICATIONS

Master of Arts – Sociology (School, Society, and Violence) GPA: 3.57

Eastern Michigan University, Ypsilanti, MI: 2018

Clubs/Activities: Campus Research Committee

Bachelor of Arts – Psychology

Hope College, Holland, MI: 2016

Awards/Honors: Karen Page Courage Award

Clubs/Activities: Softball Team – Captain

TECHNOLOGY & TOOLS

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Electronic Medical Records Systems / Google Docs / Google Drive / Google Calendar / Dropbox

HONORS & AWARDS

Miss Lawton Scholarship Pageant Winner (2012)

COMMUNITY ENGAGEMENT

Buddy Bags, Inc. – President and Founder

INTERESTS

Softball, Reading, Travel, Environmental education

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