MAJD JAZIERY

Saudi Arabia, Jeddah 053******* addurs@r.postjobfree.com

Skills

Prepare a business manual

Prepare a standard Operating procedure (SOP)

Crisis Management

Team management

Event Management

Microsoft Office

Strategic planning

Team management

Extremely organised

Self-motivated

Budgeting and finance

Data management

P&L Management

Staff development

Client assessment and analysis

Process implementation

Strong verbal communication

Project management

Team liaison

Risk management processes and analysis

Powerful negotiator

Certified Security Supervisor

Background in supervision and management

Report analysis

Food service

Food safety

Quality Management

Education

Bachelor of Business Administration: Business Administration July 2002 Damascus University - Damascus

Highfield Level 3 Award in Food Safety for Catering (RQF) January 2020 Highfield Limited – UK

Highfield Level 4 International Award in Managing Food Safety of catering February 2020 Highfield Limited – UK

Almentor.Net Total Quality Management System (TQM). May 2020 Almentor.Net –Dubai

About Me

I'm a hard working person how is determined on himself with no or little supervision. I'm keen and energetic person.

I'm flexible and willing to learn.

I'm a challenger and not afraid from challenge.

I'm v. good team leader and team worker both together. Make good relations between workers and costumer with very respectable way. I'm apply to work under preacher

Work history

F&B Operations Manager 01/2015 to Current

Saraya Latif Co. – jeddah, western region

Visit branches and reporting to the respective personnel people.

Disclosure on the quality of the products offered to customers.

Follow-up customer feedback on its outlook for product quality and speed of performance of staff.

Monitor the implementation of HACCP systems.

Follow-up products to provide health conditions according to municipal regulations and laws.

Follow-up suppliers and search for new suppliers in the market.

Follow-up and operational matters in the central kitchen for both of the (quality of the product, the product expires, the textures and the final form of the product Product Compatibility with the private company Asattandrd).

Follow and give orders to maintenance staff and guidance in the event of the presence of any technical failure, or any technical stomach from the plant equipment.

Comply with all health and safety regulations

Implemented new team onboarding programme, reducing training time from 4 weeks to 2.

Performed initial client assessment and analysis to begin research process.

Monitored multiple databases to keep track of all company inventory.

Support the operation teem in improving operations and resolving issues to deliver top-notch customer service.

Supported Chief Operating Officer with daily operational functions. Western Region Branches Supervisor 09/2013 to 01/2015 Al Saaj Al Reefi – jeddah

Supported Chief Operating Officer with daily operational functions.

Performed initial client assessment and analysis to begin research process.

Developed new process for employee evaluation which resulted in marked performance improvements.

Managed team of 20 employees, overseeing the hiring, training, and professional growth of employees.

Monitored multiple databases to keep track of all company inventory.

Supported store supervisor in improving operations and resolving issues to deliver top-notch customer service.

Regional Director for the Western Region 10/2011 to 09/2013 East Food Company Limited – jeddah

Visit branches and reporting to the respective personnel people.

Disclosure on the quality of the products offered to customers.

Follow-up customer feedback on its outlook for product quality and speed of performance of staff.

Monitor the implementation of HACCP systems.

Follow-up products to provide health conditions according to municipal regulations and laws.

Do the strategic planning process for sales

Identify cost centres to reports sales locations in shopping malls

Set sales targets for each individual site

Reduce the cost per site basis

Find new points of sale can improve the income of the region

Study competitors within the region and to provide reports on how development over competitors

Preparing new proposals to improve the sales region

Directing staff performance as it deems useful and skills development

Weekly meeting with the team for dialogue and exchange of experiences and achievements and difficulties

Prepare a weekly report the results of field visits to sites in the region

Sales Manager 07/2007 to 09/2011

M.R.S Packaging LTD – jeddah, Saudi arabia

Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.

Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.

Wrote sales slips and sales contracts.

Hired and trained all sales staff for new store location.

Strengthened profit opportunities by effectively managing time and resources to meet sales objectives.

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