JULIAN CHRISTOPHER HARRY

**** *** ******, **

Edmonton, Alberta T5Z 3H7

780-***-****

adduq5@r.postjobfree.com

Building Customer Relationship /Leading Staff/Generating New Business Customer focused account management skilled in all areas of business development including cold calls product demonstrations and merchandising excellence. Natural director who mentors staff to contribute to the growth of the entire organization while increasing profits and maintaining customer satisfaction .Assertive in challenging current practices and resolving problems. Demonstrates excellent communication skills through effective sales presentations and client negotiations . QUALIFICATIONS AND ACHIEVEMENT

• Achieved Merchandising excellence from Coca Cola Malaysia for placement of TSA at small and large supermarkets both local and international chain like Carfour, Tesco and Giant.

• Overseas experience and operational exposure in areas of sales and marketing opportunities in learning,and adopting innovative ideas covering twelve countries in Asia, America, Australia and Europe

• Professional Member of the Canadian Institute of Marketing and a Chartered Marketer CIM (UK) Current Employment since January 28TH 2016 until todate is at Barry Jay’s Rainbow Marine sports and services.

Position: - Sales Representative -Sales and marketing of Boats, Pontoon and marine sports equipment. WORK EXPERIENCE

Customer Services Representative Jul 2011- Nov 2015 Gregg Distributors in LP, Edmonton, Alberta

Implementation of their new state of the art logistics facility that subscribed to the company’s warehouse management system (WMS) that manages their total integrated supply chain management was also in conjunction with the company’s holistic approach to achieve Customer Relationship Management ( CRM ) which encompasses internal as well as external customers satisfaction .

• Mastered the skill in managing the automated pick –to –voice system in a more automated warehouse environment (conveyor system) to be shipped out to customers in Western Canada and part of British Columbia

• Exceed client satisfaction of 99% fill rate through the quick resolution of operational challenges and delivering excellent customer service

Region Manager South,East and Central Malaysia May 2001 –May 2011 Managed the overall business for FN Coca Cola Malaysia Pte Ltd, which encompasses sales,marketing

,administration,warehouse and logistics in line with the integrated warehouse management system

(WMS)

• Lead and provide strategic directions to the respective head of business units both sales and sales support dept . Formulate short term tactical plans to medium term strategy for both sales and marketing team to achieve common goals. Accountable to the overall regions sales volume growth and profitability in line with Customers relationship management ( CRM)

• Accountable for more than RM510million ( CAD$ 165M) per annum turnover,overseeing and managed more than 400 headcount and more than 120 sku’s with 8,000 units of company assets and total control to an OPEX of RM55 Million ( CAD$ 18 MIL) per annum.

• Managed and developed total on premise and take home channels promotions customised for small and large independent provision outlets with merchandising and placement of( TSA) technical sales aid .

Region Sales and Marketing Services Manager June 1997-May 2001 F&N Coca-Cola (M) Pte Ltd, East Malaysia

Management of A&P/DME (Direct marketing expenses) budget funding for East Malaysia.

• Leading and managing the implementation and execution of national and regional marketing programs (working in liaison with HQ, Brand department and regional sales operations)

• Developed opening of new account and new market penetration opportunities and introduced Customer Relationship Management (CRM) and Warehouse management system (WMS) to distributors and wholesalers.

• Supervised and trained direct and indirect Sales Representatives and Sales Analysts in identifying opportunities and gaps in the market place for both on premise (CDC) and take home channels vis-a-vis AC Nielson research report.

• Aggressive marketing programs for Carbonated soft drink (CSD) and Asian Soft Drink (ASD)in line with headquarters set directions. Sales volume growth in 1999-> grew by 39% on a sales volume base of RM300Million (CAD $100Million p.a.) Market share of total CSD and ASD excluding food service total portfolio was from 53 % to 63%( A.C.Nielson) Regional Sales Manager June1994-May 1997

Gillette Malaysia

Overall in charge of sales, Marketing and distribution for Gillette products in East Malaysia that includes Shaving, Parker /,Waterman pen, Braun, Papermate and oral care /Oral B products.

• Monitor and control of marketing funds/budgets for the execution of Sales distribution, growth and achieving profitability for the Gillette business.

• Mentored Sales Representative and reviewed their KPIs includes growth, profitability as key performance indicators on monthly basis.

• Quantum leap sales volume growth period from 1994 to 1996 -> sales volume grew by 90% over the 3 years period on a sales volume base of RM12 Million p.a. Gillette’s Market share was 95%.( A.C.Nielson)

• Growth was largely contributed from aggressive merchandising initiatives on placement of Men’s Grooming Centre, Oral care Centre, Parker,Waterman Boutique, Paper mate Centre and Braun model shop concept .

• Implemented and drive indent sales orders system, order invoicing and delivery process at distributors to achieve effective services on supply chain and CRM at trade level.

• Developed Modern trade outlets esp. supermarkets and departmental stores via effective Business Partnership Reviews and program which covers exclusivity on Gillette shaving division. Product Group Manager ( promoted from rank and file from sales rep to management) Jan 1989-May 1994

Nestle Malaysia

Lead the Nestle sales and distribution team for grocery and food service business unit in South Borneo

• Directed the bottoms up approach on localized initiatives and inculcate a merchandising culture with KPI’S that was set on sales operational efficiency, coverage and distribution

• Achieved an unprecedented sales growth from 1989 to 1994 and sales volume grew by 25 % averagely year on year on a sales volume base of RM200 million p.a .(Cad $70million) Market share of Nestle grocery total portfolio was at 78% (A.C. Nelson) EDUCATION/QUALIFICATION/AFFILIATION

Canadian Institute of Marketing

• Professional member- MCIinst.M (2009)

Chartered Institute of Marketing MCIM (UK)( Graduated in 1997)

• Postgraduate Diploma in marketing

SKILLS

• Communication (verbal, written, listening)

• Flexibility/Adaptability/Managing multiple priority

• Interpersonal Abilities

• Leadership/Management

• Dedication/Hard-working/good Work ethic

• Languages: Proficient in English, Mandarin and Chinese dialect, mainly (Fukien and Hakkha) Indonesian/Malay Language.

• Microsoft office .

References Available Upon Request