Customer Care Security Officer

CURRICULUM VITAE

Dubai - UAE.

PHONE: +971*********

E-MAIL: addug0@r.postjobfree.com

OBJECTIVE

To secure job in a challenging and result oriented organization where my skills will be appreciate and applied towards achieving set goals. Crime threat and risk prevention mgt, waste /loss prevention, protection of life/property and to report any crime they may encounter. To render quality protective system.

To render quality customer care service.

PERSONAL PROFILE

Name : Akagha Cynthia Olach

Gender : Female

Marital Status : Married

Visa Status : Husband visa(NOC)

Passport No : A07644105

Nationality : Nigerian

ACADEMIC QUALIFICATIONS

Qualification

Institution

Year of Qualification

Country

B.Sc. (Bachelor of Science) Government Public Administration.

Government Public Administration.

2009

NIGERIA

(WAEC) West African Examination Council

Queens Comprehensive Secondary School Enugu

2002

NIGERIA

Department of Protective System (DPS)

Security Industry Regulatory Agency (SIRA )

2017

UNITED ARAB EMIRATES

WORK EXPERIENCE

•Keytech Security International.

•Obeiro Hotel Business Bay

•Auris Hotel Plaza Al Barsha

•Empire Height Business Bay

•Family Village Orphanage Al warqa’a 4

•Intercontinental Hotel – Festival City

Position: Security Officer

Responsibilities:

•Quality Customers Care Service (concierge).

•Report Lost But Found.

•CCTV/Operator Control station Room – Monitoring the activities within the environment.

•Valuables Courier receivables and delivery

•Visibility as a deterrent of criminals, vigilant .

•Monitoring safety standard and reporting hazard, blocked exits, fire safety, lift safety rescue mission, slippery floors.

•Record and identification of badges when entering the property for unauthorized entering.

•During and after incident Observe and Report.

•PREVENTION of waste/loss, Protection OF LIFE AND PROPERTY, Crime threat and risk prevention Mgt.

•Event Coordinator – Intercontinental Hotel

CONCIERGE DUTIES

•Listen to the Guest

•Be gracious

•Ask the anticipatory and probing question to ascertain the guest’s needs.

•Take your time with the recommendation.

•Manage your time and consumers expectation on receiving information. Make an informed recommendation based on the information provided that meet or exceed their expectation levels of their request. Such as booking taxi, Limousines, Airplanes, Boats, coordinating luggage assistance.

WAITRESS JOB RESPOSIBLITIES

•Providing excellent wait service to ensure satisfaction.

•Taking customer order and delivering

HOBBIESue

•Reading

•Discussing ideas

•Travelling etc.

REFEREES

To be submitted on request.

Contact this candidate