SHARAD KUMAR SINGH

Mobile: +917*********

E-Mail: addufs@r.postjobfree.com

JOB OBJECTIVE

Seeking middle level assignments in Client Orientation, Quality Assurance and Architect Operations with an organisation of high repute, preferably in Construction, Paints, Glass and Fabrication sector.

PROFILE SUMMARY

MBA (Marketing) with 5 years 9 months of experience in:

Sales & Marketing Business Development Market Analysis

Collection/ Payment Operations Brand Promotion Technical Training

Customer Relationship Management Key Account Management Team Management

Anty money londering KYC of U.S Client

Presently associated with Nov’14 – Till Date Ashi Façade Pvt. Ltd., Delhi as Marketing Manager.

Expertise in preparing business development procedures, channel/ dealership standards and sales strategies as well as service delivery plans & guidelines with in depth knowledge about distribution operations & channel partnering.

Looking after industrial and construction segment. Direct approach to Architects, Consultants, Fabricators, Builders, etc. Majorly focused products Silicone Sealants, Anchors, Fasteners, Material Processing, Hand tools etc.

Skilled in conducting market analysis to develop new sales and marketing plans accordingly.

Distinction of handling clients such as IG/DGU & UPVC manufacturer along with managing the architect division.

Experience in ensuring delivery of high quality services to support customer's business needs and achieving continued high client’s satisfaction from all operational users of services.

Deft in enhancing business by generating leads and referral business.

A keen planner with strong analytical and problem solving skills.

CORE COMPETENCIES

Sales and Marketing

Managing the sales and marketing operations and accountable for increasing sales volume.

Conducting detailed market study to analyse the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling & marketing strategies.

Business Development

Identifying and developing new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.

Tapping new markets and coordinating with channel partners to penetrate these segments, thereby expanding business & generating income.

Client Relationship Management

Developing and sustaining strong relations, as well as maintaining constant business communication with key leaders.

Addressing all queries put forth by customers in a satisfactory and timely manner.

EMPLOYMENT DETAILS

Nov’12 - Oct’14 BNY (Bank Of New York), Pune as Operation Executive.

Worked for 1 year 11 month as an Operation Executive.

Processing:-

Alerts the guidelines procedures of choice point and modify resolution as per and them as per client requirements.

Handled Both-cases of individual and entity.

Figuring out True match and false positive cases .Escalating True match cases to

Onshore and directing onshore to debar true match clients from data base.

.

Analysis:-

Releasing Daily Aging reports which show the work status of work done and pending work of daily and monthly files.

Releasing Weekly Reports which includes the True Match Report, Quality Audits dump and analysis, No of duplicates generated.

Releasing PEP Report to onshore.

Team Work:- Involved in processing & Conducting Quality Audits for the team.

Daily Allocation of work to the team as per the target set.

Handling query for the team mates.

Providing training to the new joiners in the team.

Do Performance Analysis for the team and suggest ideas in the team hurdle.

Do communicate with the team daily to fill the knowledge gap of process work.

Job Profile : US-TA – (Asset Servicing) :–

Successfully cross trained in List bill (PFS).

Manage the volume of Toa (Transfer Of Asset) (PFS).

Help team members to resolve their quires.

Mentoring new joiners with their process related queries.

Attending onshore calls as per the process requirement – as a part of this exercise I am working as an active team member of the focus group discussion happening on SharePoint re-engineering activity happening at Bny Mellon level.

I have initiated an analysis to put controls on PFS_TOA Nigo (Not in Good Order) items. As a part of the same conducting sessions with the team members to clear their concepts on different nigo topics and putting controls around this.

Sumedha Infra Projects:-

Worked for 2 years as a Back Office Executive.

Managed the data like machines hour rate, Diesel Consumption, material purchase, Available stock.

Preparing Daily reports (attendance, No of labors on field, how many hours’ machines are working, at what time work stopped) .Collate the daily data of Minuets of meetings.

Search new Tenders on web.

World Networking Services (WNS):-

Worked for 1 year as a Operation Executive.

EDUCATION

2010 MBA (Marketing) from Amplify Mindware Bhartividya peeth University Pune

2006 B.Sc. (Agriculture) from Janta College Kanpur University

2002 12th from HMS Islamia Inter College Etawah, U.P.Board

2000 10th from HMS Islamia Inter College Etawah, U.P.Board

CO- CURRICULAR ACTIVITIES/ OTHER ACCOLADES

Selected for house captain at school level.

Captain of school Cricket Team in Senior Secondary.

NCC. Certificate.

Computer course in Office Automation and Internet.

PERSONAL DETAILS

Date of Birth: 21th October, 1985

Address: 79B,Proffesar colony pakka talab Etawah. Pin No. 206001

Languages Known: English and Hindi

Location Preference: Delhi - NCR, Uttaranchal and North India

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